Senior Program Manager, Localization

Affirm; San Juan de Terranova; Hybrid; CAD 125,000 - 175,000; Full time

Job summary

A leading financial services company is looking for a Program Manager, Localization to own the end-to-end localization strategy. You will drive cross-functional initiatives, manage vendors, and ensure cultural excellence in global markets. The ideal candidate has 7+ years of program management experience with a focus on localization. This position offers a competitive salary range of $125,000 to $175,000, along with comprehensive benefits in a remote-first environment.

Benefits

Health coverage for you and dependents

Flexible Spending Wallets

Competitive vacation and holiday schedules

Employee stock purchase plan

Qualifications

• 7+ years of experience in program or project management.
• 2+ years managing localization efforts for global products.
• Strong understanding of localization tools and processes.

Responsibilities

• Own the Localization Program and execute the localization strategy.
• Drive cross-functional initiatives with various teams.
• Manage tools and vendors for localization.

Skills

Program management

Localization expertise

Project management

Cross-functional collaboration

Vendor management

Education

Bachelor’s degree in a relevant field

Tools

CAT tools

TMS

CMS

Job description

About Affirm

Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

We’re redefining financial services by bringing transparency, accessibility, and flexibility to consumers around the globe. As we expand our footprint into new international markets, we’re committed to delivering customer experiences that are not only translated, but truly localized—culturally relevant, regulatory compliant, and operationally seamless.

The Opportunity

We\u2019re looking for a Program Manager, Localization to own our end-to-end localization strategy. You\u2019ll be the driving force behind our global expansion, ensuring our products, services, and internal functions are perfectly adapted to the language, culture, and regulatory landscape of every new market we enter.

This is a highly cross-functional role. You\u2019ll work at the intersection of product, engineering, legal, compliance, and marketing, building and scaling the systems, processes, and governance needed to launch high-impact global products. If you\u2019re passionate about bringing a world-class user experience to a global audience, this role is for you.

What You\u2019ll Do

• Own the Localization Program: Define and execute the localization strategy in alignment with our international expansion roadmap. You\u2019ll set success metrics, report on progress to leadership, and establish best practices and workflows for scaling localization.
• Drive Cross-Functional Initiatives: Partner with product, engineering, legal, marketing, and customer operations to drive and execute successful localized launches across multiple surfaces. You\u2019ll lead working groups, manage project planning cycles, and proactively identify and mitigate risks and blockers.
• Manage Tools & Vendors: Evaluate and manage third-party localization vendors and technology platforms (e.g., TMS, CAT tools). You\u2019ll establish quality standards and drive efficiency by automating workflows and integrating tools across different teams.
• Ensure Global Readiness: Work closely with legal, risk, and compliance teams to ensure all content and product elements meet local regulatory requirements. You\u2019ll also support user testing to validate the localized experience in-market.
• Champion Cultural & Linguistic Excellence: Act as an advocate for global users, ensuring our tone, messaging, and design are culturally appropriate for each locale. You\u2019ll work with regional teams to incorporate local insights into key decisions.
• Drive Efficiency and Optimization: Identify and implement opportunities for process improvements and technology enhancements to optimize localization efficiency and scalability.
• Develop and manage localization budgets: Ensure cost-effectiveness and resource allocation by managing localization budgets tied to maintenance and expansion.

What We Look For

• You have 7+ years of experience in program or project management, with at least 2 years of direct experience managing localization efforts for global products.
• Bachelor\u2019s degree in a relevant field (e.g., Linguistics, Translation, International Business, Computer Science, or a related discipline).
• You\u2019re an expert at managing complex, cross-functional programs with multiple stakeholders across different time zones.
• You have a deep understanding of localization tools, processes, and best practices (e.g., CAT tools, TMS, CMS, machine translation).
• Strong project management skills with the ability to prioritize, plan, and execute multiple tasks simultaneously.
• You\u2019re highly aware of global cultural, regulatory, and UX differences and have experience working with international markets.
• Solid understanding of internationalization (i18n) and globalization (g11n) concepts.
• Experience with vendor management, including contract negotiation and performance evaluation.
• Excellent communication, interpersonal, and negotiation skills, with the ability to influence and collaborate effectively with diverse stakeholders.
• Ability to work independently and as part of a team in a dynamic and fast-paced environment.
• Ability and willingness to work flexible hours outside of the normal business day where you reside in order to accommodate meetings with Affirm team members and external vendors across multiple time zones the United States, Canada, UK, Europe and Australia.

Pay Grade - L

Equity Grade - 5

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

CAN base pay range per year: $125,000 - $175,000

Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities.

Benefits

We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include:

• Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents
• Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses
• Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge
• ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount

We believe It\u2019s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.

[For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records.

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