Senior Manager, Talent Development Programs - Canadian Commercial Banking

Scotiabank; Toronto; Hybrid; CAD 90,000 - 120,000; Full time

Job summary

A leading bank in the Americas is seeking a Senior Manager for Talent Development Programs in Toronto, Ontario. The role involves driving innovative programs to enhance strategic growth, managing a team, and fostering high-performing talent within Canadian Commercial Banking. The ideal candidate will have extensive experience in program management and a strong background in HR practices. This opportunity comes with a chance to shape the future of talent development. Apply today to join a passionate team.

Qualifications

• 4+ years of work experience in talent attraction, talent development, or program management.
• Experience managing a large number of associates/colleagues.
• Strong understanding of HR Management Practices.

Responsibilities

• Design and implement curriculum to support talent development programs.
• Lead strategic project planning and stakeholder relationships.
• Create communication strategies for program initiatives.

Skills

Leadership abilities

Relationship management

Problem-solving skills

Critical thinking

Mentorship

Education

University Degree or Post-Graduate Degree in Human Resources or Business Administration

Job description

Overview

Requisition ID: 236853

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Senior Manager, Talent Development Programs - Canadian Commercial Banking

Purpose

Commercial Banking is seeking a dynamic Senior Program Manager to lead innovative programs, drive strategic growth, and foster high-performing teams within Canadian Commercial Banking. This is your chance to make an impact—design, build, and implement curriculum, coach, and collaborate across business lines across Canada and all business groups within Canadian Commercial Banking.

This role leads and oversees Talent Development Programing in Canadian Commercial Banking ensuring business strategies, plans and initiatives are executed / delivered in compliance with governing regulations, internal policies and procedures.

The Senior Program Manager plays a crucial role by creating and managing talent programs that deliver sustainable pipelines to meet our needs and by matching business talent needs with individual aspiration and identified development gaps.

Looking to shape the future of talent development at Scotiabank? Bring your positive energy, mentorship, and passion for talent to a role where your ideas matter. Ready to unlock your potential and help others do the same? Apply today and grow with us!

Accountabilities

Leads and drives a customer focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

Project Development and Sustainment

• Designs, builds and implements curriculum and content to support the program, they will be constantly conducting program review and continuous improvement using market research, trend analysis, and stakeholder feedback to identify and implement enhancements. Scotiabank will rely on the Sr. Manager to contribute to team effectiveness through partnership, speed-to-market, simplified processes, talent management, governance, and transparency.
• Developing a strategic project plan by leading and organizing multiple subject matter experts to execute the project on time.
• Understanding and meeting stakeholder needs, resulting in developing a robust profile and recruitment plan to find the right candidates for the role.
• Researching and leveraging relevant internal content. Where gaps were identified, curate and develop program specific content.
• Organizing and designing a curriculum including the development of functional and behavioral role specific training, guides and supplementary content.
• Building a communication strategy to socialize the program’s initiatives internally to get buy-in from key partners to drive results.

Execute strong project management principles by:

• Creating, maintaining and ensuring the timely execution of work plans that identify key deliverables, milestones, owners, timelines, interdependencies, etc.
• Creating/recommending budget requirements, submitting business cases where necessary and working within approved budgets.
• Identifying potential challenges/issues that could delay the delivery of an initiatives and formulating alternatives to mitigate these challenges/issues.
• Collaborating with partners and stakeholders to ensure project deliverables are aligned to the all-Bank, strategies/visions.
• Engaging key stakeholders and ensuring they are kept abreast of project progress and any potential issues that could delay the delivery of the initiative.
• Implementing key performance metrics to evaluate the success of a project/initiative.

Manage the creation and ongoing measurement, evaluation, metrics and reporting by:

• Supporting the implementation of evaluation and measurement metrics of key programs and initiatives by conducting surveys, focus groups and direct calls to the Program Sponsors and Associates.
• Compiling feedback, reviewing, analyzing and recommending ways to continuously improve current programs and initiatives; or recommending new initiatives.
• Developing and maintaining dashboard reporting to manage the evaluation of key programs and keep Manager and leaders informed.

Contribute to the program’s goal of fostering a place of pride for employees, retention on top talent and creating high performing, engaged teams by:

• Supporting various business lines to house information and provide rotational development within the program. Leverage other vehicles to ensure ongoing communication between the trainees (i.e. Workplace)
• Understanding and proactively taking actions that support the program’s strategic priorities.
• Contributing to open, honest two-way communication in an effort to increase employee engagement.
• Demonstrating Scotiabank’s Core Values.

Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

Creates an environment in which their team pursues effective and efficient operations of their respective areas in accordance with Scotiabank’s Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Builds a high-performance environment and implements a people strategy that attracts, retains, develops and motivates their team by fostering an inclusive work environment and using a coaching mindset and behaviours; communicating vison/values/business strategy; and, managing succession and development planning for the team.

Reporting Relationships

• Primary Manager: Director Talent Development & Learning Experiences
• Direct Reports: Commercial Accelerate Rotational Program Applicants (potential up to 30)

Dimensions

• The Senior Program Manager will act as a key liaison between all business and functional areas within the related business areas and the Recruiters to translate business needs into campus and/or recruitment hiring targets and strategy. The Sr. Program Manager plays a crucial role by creating and managing talent programs that deliver sustainable pipelines to meet our needs and by matching business talent needs with individual aspiration and identified development gaps.

Education / Experience / Other Information

• Post Secondary education: University Degree or Post-Graduate Degree in a field relating to Human Resources Management, Business Administration, Commerce, is preferred

• 4+ years of work experience in talent attraction, talent development, or program management, having exhibited a high degree of performance

• Experience managing a large number of associates/colleagues

• Experience in Campus Recruitment is an asset

• Strong understanding of HR Management Practices

• Ability to effectively sell and market positions within Scotiabank worldwide

• Strong mentorship and leadership abilities

• A mature and enthusiastic attitude

• Experience with coaching others as well as performance management

• Strong relationship management skills

• Well-organized, and can prioritize multiple tasks and deliver results in a fast-paced environment

• Self-motivated and positive attitude

• Ability to be effective in both a team and independent working environment

• Superior verbal and written communications skills in English

• Critical thinking with an ability to see the "big picture" in a complex matrixed environment

• Problem solving and analytical capability

• A strong positive attitude and the ability to communicate effectively to many different types of audiences

• Able to work autonomously

• Clear team orientation and the ability to work collaboratively to achieve common goals

Working Conditions

• Work in a standard office-based environment; non-standard hours are a common occurrence. Limited travel domestically.

Location(s): Canada : Ontario : Toronto || Canada : Alberta : Calgary || Canada : Alberta : Edmonton || Canada : British Columbia : Vancouver || Canada : Manitoba : Winnipeg || Canada : Nova Scotia : Halifax

Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.