Senior Manager, GFT Supplier Management

RBC; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A major banking institution is seeking a qualified candidate for a full-time position in Toronto, responsible for developing and executing the supplier management strategy, managing vendor relationships, and leading a team. The ideal candidate has over 5 years of experience in vendor/supplier management, strong communication skills, and a proactive approach to problem-solving. This role offers a collaborative environment and the opportunity for significant impact within the organization.

Qualifications

• 5+ years of Vendor/Supplier Management in technology settings.
• People leadership experience.
• Vendor relationship management experience.
• Excellent communication skills.
• A self-starter.
• Experience with change management.

Responsibilities

• Develop and execute the department’s supplier management strategy.
• Build and maintain strategic relationships with key suppliers.
• Manage end-to-end contractor workflows.
• Prepare and deliver executive reports on supplier performance.
• Mentor and develop a high-performing team.

Skills

Communication

Design Thinking

Interpersonal Relationship Management

Risk Management

Teamwork

Waterfall Model

Job description

Job Description

What you will do:

Strategic Leadership

• Develop and execute the department’s supplier management strategy, including vendor selection, engagement models, and contract optimization (e.g., T&M, Managed Services).
• Establish best practices for early supplier involvement, SRMA/PAR processes, and risk management.
• Define and monitor onshore/offshore workforce ratios to balance cost efficiency and delivery excellence.

Vendor Relationship Management

• Build and maintain strategic relationships with key suppliers to ensure alignment with business goals.
• Lead performance reviews, negotiate improvements, and resolve escalated issues with vendors.
• Oversee vendor lifecycle management, including onboarding, offboarding, and compliance assessments.

Operational & Workforce Governance

• Manage end-to-end contractor workflows, including SOW renewals, funding approvals, and headcount tracking.
• Ensure adherence to procurement/financial policies and monitor spend trends to identify optimization opportunities.

Executive Reporting & Stakeholder Engagement

• Prepare and deliver executive reports on supplier performance, workforce metrics, and strategic initiatives.
• Partner with T&O Supplier Management, Procurement, Finance, and Global Functions Technology leaders to align on priorities and resolve complex challenges.
• Influence senior stakeholders through data-driven insights and recommendations for process improvements.

Team Leadership

• Mentor and develop a high-performing team, fostering a results-driven and collaborative environment.
• Lead change management efforts to streamline processes and adopt innovative supplier management tools/practices.

Must Have's:

• 5+ years of Vendor/Supplier Management in technology settings
• People leadership experience
• Vendor relationship management
• Excellent communication skills
• A self starter
• Experience with change management

Job Skills

Communication, Design Thinking, Interpersonal Relationship Management, Risk Management, Teamwork, Waterfall Model

Additional Job Details

• Address: 20 KING ST W:TORONTO
• City: Toronto
• Country: Canada
• Work hours/week: 37.5
• Employment Type: Full time
• Platform: TECHNOLOGY AND OPERATIONS
• Job Type: Regular
• Pay Type: Salaried
• Posted Date: 2025-12-18
• Application Deadline: 2026-01-30

Note

Applications will be accepted until 11:59 PM on the day prior to the application deadline date above.

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Join our Talent Community

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.