Senior Learning Solutions Partner

Staples; Richmond Hill; Hybrid; CAD 80,000 - 110,000; Full time

Job summary

A leading retail company in Richmond Hill is seeking a Senior Learning Solutions Partner to design and implement impactful learning solutions. This role involves consulting with HR and business leaders to assess needs and manage multiple L&D projects. Successful candidates will bring expertise in instructional design and project management, with 5-8 years of experience in Learning & Development. The position offers a hybrid work environment and is committed to diversity and inclusion.

Benefits

Associate discount

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Learning & Development programs

Qualifications

• 5-8 years of Learning & Development experience in a consulting or business partner capacity.
• 5+ years of Project Management experience supporting an L&D function.
• Excellent knowledge of e-learning authoring tools.

Responsibilities

• Diagnose learning and performance management needs.
• Recommend and develop L&D solutions based on needs analysis.
• Manage multiple, complex L&D projects using agile methodologies.

Skills

Consulting skills

Instructional design skills

Problem-solving

Stakeholder communication

Negotiation

Education

University degree or higher in relevant field

Tools

Articulate 360

Adobe Creative Suite

MS Office tools

Virtual facilitation platforms

Job description

Overview

Some of what you will do: The Sr. Learning Solutions Partner designs, develops, implements and amplifies innovative, creative and high-impact learning and development solutions. The role works closely with Human Resources Business Partners and business leaders to assess needs for learning and performance resources. Researches and innovates new ways to enhance the learning culture. Diagnoses performance gaps and recommends learning solutions for associates and leaders with a focus on operations, services, selling and the customer experience.

Responsibilities

• Works with HR Business Partners and consults with business leaders to diagnose learning and performance management needs.
• Leverages business data to conduct comprehensive needs analysis and uses this analysis to recommend and develop L&D solutions.
• Works with external vendors to manage the design and development of learning deliverables within L&D solutions.
• Manages multiple, complex L&D projects using agile project management methodologies.
• Designs, develops, and curates learning solutions to support and execute on strategic learning projects for national initiatives.
• Builds evaluations, assesses impact of learning solutions and makes program adjustments where required.
• Builds L&D marketing and communications plans to support learning and performance solution rollouts.
• Works closely and collaboratively with Learning Solutions Designers on assigned projects to execute learning solutions.

Qualifications

• University degree or higher preferred or relevant field, with a focus on Adult Education, Human Resources Development, or Instructional Design and Technology.
• Possesses superior consulting skills – the ability to diagnose, prescribe, implement and evaluate learning solutions.
• Demonstrated ability to build relationships with all levels of the organization.
• Excellent instructional design skills.
• Solid experience in measurement of the impact and effectiveness of learning solutions.
• Problem-solving, stakeholder communication and negotiation
• Ability to manage conflicting priorities
• 5-8 years of Learning & Development experience in a consulting or business partner capacity.
• 5+ years of Project Management experience required supporting an L&D function.
• Excellent knowledge of e-learning authoring tools (Articulate 360, Rise, Adobe Creative Suite).
• Excellent knowledge of MS Office tools (Power Point, Excel, MS Word).
• Excellent knowledge of virtual facilitation platforms such as Adobe Connect, Zoom and MS Teams.
• Telecom experience is an asset

Additional Information

• Hybrid office environment

Some of what you will get

• Associate discount
• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• Learning & Development programs
• And more...

#LI-Hybrid

Staples Canada is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities.