Senior IT Support Lead - Visual Effects Studio (Onsite)

Weta FX; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading visual effects studio in Vancouver is seeking an enthusiastic Support Technical Lead to oversee technical support operations. You'll lead IT initiatives and assist in incident resolution while supporting visual effects employees. The ideal candidate has extensive experience with IT support in a visual effects environment and must possess supervisory skills. The role offers a salary range of $80,080 to $99,840, along with comprehensive benefits and an onsite work requirement.

Benefits

Health and Life Insurance

Retirement Savings Plan with matching contributions

Annual and sick leave

Qualifications

• Minimum of 5 years’ experience in IT related support.
• Experience in a supervisory role is essential.
• Understanding of network hardware and troubleshooting.

Responsibilities

• Oversee IT technical support for the Vancouver studio.
• Provide project technical leadership and manage IT requirements.
• Assist employees by resolving incidents and service requests.

Skills

IT support in visual effects or broadcast tv

Supervisory experience

Advanced understanding of RGS/TGX/HP Anywhere

Colour calibration display devices knowledge

Windows Administration

Experience with Avid Media Composer

Familiarity with i86 and Apple hardware

Excellent English communication skills

Education

College certificate or diploma in computer technology

Tools

VMware ESXi

Avid Interplay

Proxmox

Job description

A leading visual effects studio in Vancouver is seeking an enthusiastic Support Technical Lead to oversee technical support operations. You'll lead IT initiatives and assist in incident resolution while supporting visual effects employees. The ideal candidate has extensive experience with IT support in a visual effects environment and must possess supervisory skills. The role offers a salary range of $80,080 to $99,840, along with comprehensive benefits and an onsite work requirement.