Senior IT Engineer, Atlassian EMEA Remote

Rush Street Interactive, LP; Toronto; Remote; CAD 90,000 - 110,000; Full time

Job summary

A leading gaming technology company located in Toronto is seeking an experienced Atlassian Administrator. The role requires over 7 years of experience with Jira, Confluence, and automation practices. The ideal candidate will manage the Atlassian ecosystem, streamline processes, and provide user training. Join a company that values creativity, autonomy, and professional growth in a supportive atmosphere.

Benefits

Work-life balance initiatives

Autonomy

Growth opportunities

Qualifications

• 7+ years of hands-on experience with Atlassian administration and automation.
• Strong expertise in administering Jira and Confluence.
• Proven experience in designing scalable Jira workflows.

Responsibilities

• Serve as an administrator for all Atlassian tools.
• Lead and support automation initiatives within the Atlassian ecosystem.
• Provide end-user training and create documentation.

Skills

Atlassian administration

Automation

REST APIs

Effective communication

Education

Bachelor's degree in computer science or related field

MBA or advanced degree

Tools

Jira

Confluence

Bitbucket

ScriptRunner

Job description

Overview

Rush Street Interactive (NYSE: RSI) is a market leader in online casino and sports betting, operating real-money gaming with brands BetRivers.com, PlaySugarHouse.com, and RushBet.co. We’re building bridges between online, social and land-based gaming to create integrated experiences that keep players in the game.

What You'll Do

• Serve as an administrator for all Atlassian tools including Jira, Confluence, Bitbucket, and associated plugins.
• Design, configure, and manage Jira projects, workflows, fields, permissions, issue types, and automations in collaboration with stakeholders.
• Lead and support automation initiatives within the Atlassian ecosystem to streamline business processes, reduce manual effort, and improve consistency.
• Plan, execute, and manage platform migrations, version upgrades, and integrations with third-party systems and internal tools.
• Maintain system integrity, monitor performance, troubleshoot issues, and ensure data consistency across the Atlassian platform.
• Collaborate with engineering, product, compliance, and IT teams to tailor solutions aligned with evolving business needs.
• Provide end-user training, create documentation, and promote best practices for effective use of Atlassian tools.
• Evaluate and recommend Atlassian Marketplace apps to extend capabilities and meet emerging requirements.
• Occasional domestic or international travel may be required.

What You'll Bring

• Bachelor’s degree in computer science, Information Systems, or a related field. MBA or advanced degree.
• 7+ years of hands-on experience with Atlassian administration and automation in enterprise environments.
• Strong expertise in administering Jira (Software and Service Management), Confluence, and other Atlassian products.
• Proven experience in designing scalable Jira workflows, permission schemes, dashboards, filters, and project templates.
• Hands-on experience with Jira Automation, ScriptRunner, or similar tools.
• Experience integrating Atlassian tools with identity and access management, HRIS, and communication systems.
• Familiarity with REST APIs, JSON, JQL, and automation scripting for Atlassian tools.
• Understanding of ITIL processes, service management concepts, and DevOps pipelines.
• Effective communication skills and ability to gather business requirements and translate them into technical solutions.

What Makes Us Great

• Work-life balance initiatives
• Autonomy – we embrace personal freedom and responsibility
• Creativity – we are open to new ideas of how we can be better
• Growth – we want you to develop personally as well as professionally
• Top-notch professionals who are passionate about what they do
• People-oriented environment and supportive atmosphere

As a rapidly growing company in an emerging industry, you’ll have a huge impact on our product and our company. We like proactive team members and strive to have a company of self-disciplined professionals who enjoy collaboration, having fun, and achieving together what others believe to be improbable. We are dedicated to treating everyone with respect and supporting your professional and personal growth.

Rush Street Interactive is an equal opportunity employer and is committed to a diverse and inclusive workplace. All qualified applicants will be considered for employment without regard to race, national origin, ancestry, sex, sexual orientation, sexual identity and expression, marital status, family status, lifestyle, age, culture, religion, military and veteran status, citizenship, or disability.

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