Senior Grocery Clerk (Delivery)-13th Ave Food Centre

South Country Co-op Limited; Medicine Hat; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community-focused grocery provider in Medicine Hat is hiring a Senior Grocery Clerk to manage deliveries of food, pharmacy, and liquor products. This role involves loading customer orders, following safety procedures, and ensuring timely delivery. Applicants must have a valid driver's license and a clean driving record. Strong customer service and communication skills are essential. The role also requires the ability to lift heavy items and work flexible hours including evenings and weekends.

Benefits

Employee and Family Assistance Program

Team Member Volunteer Program

Career Development Opportunities

Long Term Service Awards

Qualifications

• Valid Class 5 driver’s licence with a clean driver’s abstract.
• Must be at least 18 years to work in a liquor environment.
• 1–2 years experience in a retail or grocery environment preferred.
• Ability to complete a clean criminal record check.
• Proficient with basic technology and Windows applications.

Responsibilities

• Load customer orders into a company vehicle for delivery.
• Provide excellent customer service during deliveries.
• Maintain cleanliness in the grocery department.
• Follow all safety procedures and company policies.
• Communicate effectively with the Grocery Manager.

Skills

Strong customer service

Communication skills

Interpersonal skills

Problem-solving skills

Ability to lift 50 lbs

Education

High School diploma or equivalent

Job description

Position Summary

South Country Co-op is hiring a Senior Grocery Clerk (Delivery) at our 13th Ave Food Centre location in Medicine Hat, AB. The Senior Grocery Clerk plays a key role in supporting home and business delivery services for food, pharmacy, and liquor products within the community. This role is responsible for loading customer orders into a company vehicle, following scheduled delivery routes, and ensuring all deliveries are completed safely, accurately, and on time.

Key Responsibilities

• Load customer orders into a company vehicle and complete scheduled deliveries safely, professionally, and on time to homes and businesses.
• Provide excellent customer service during deliveries, ensuring accuracy and care when handling orders.
• Collect, stage, and deliver Click & Collect orders, including stocking and organizing customer items as required.
• Maintain cleanliness and housekeeping standards throughout the grocery department and storage areas.
• Follow all safety procedures and company policies, traffic laws, and operational guidelines when driving and performing deliveries.
• Communicate effectively with the Grocery Manager and team to ensure smooth coordination of delivery schedules and store operations.
• Other duties as assigned.

Qualifications

• Valid Class 5 driver’s licence with a clean driver’s abstract.
• High School diploma or equivalent.
• Must be at least 18 years of age to work and handle within a liquor environment and must have Pro-Serve or be able to obtain within 30 days.
• 1–2 years of experience in a retail or grocery environment is preferred.
• Ability to provide a clean drivers abstract, as part of the recruitment process.
• Ability to complete and successfully pass a pre‑employment Driver Evaluation performed by a third‑party company appointed by South Country Co-op Limited.
• Ability to complete and provide a clean criminal record as part of the recruitment process.
• Ability to pass a pre‑employment alcohol and substance test.Ability to lift 50 lbs regularly and perform physical tasks such as bending, reaching, carrying, and standing for extended periods.
• Strong customer service, communication, and interpersonal skills.
• Ability to work independently and in a team environment.
• Proficient with basic technology and Windows applications; able to adapt to new systems as needed.
• High level of integrity, professionalism, and a positive, action‑oriented approach.
• Strong planning, prioritization, and problem‑solving skills.

Working Conditions

• Full availability required, including days, evenings, and weekends (between 10am–10pm).
• Frequent lifting (over 50 lbs) and physical activity including standing, bending, twisting, kneeling, reaching, and repetitive motions.
• Manual dexterity required for POS equipment and product handling.
• Extended periods of driving in various road and weather conditions.

Why Work with Us?

At South Country Co-op, we value our team members and are committed to their well‑being and success. As part of our dedication to providing a supportive working environment, we offer a range of total rewards.

• Employee and Family Assistance Program: Access confidential counseling, resources, and support services for you and your family.
• Team Member Volunteer Program: Get involved in community initiatives and make a positive impact through volunteer opportunities.
• Long Term Service Awards: Recognize and celebrate milestones in your career with us.
• Career and Development Opportunities: Take advantage of growth opportunities and advance your career within our organization.

South Country Co-op is proud to uphold our brand values: Customer Focused, Build Awesome Teams, and Communicates Effectively. We offer competitive wages, opportunities for career advancement, and potential eligibility for a comprehensive benefits package, based on hours worked.

Please note, you will be required to undergo pre‑employment substance testing and a background check in accordance with South Country Co-op Policies.

Internal candidates who apply by Wednesday, December 18, 2025, at 4:00 pm will be given first consideration, based on seniority, ability, and fitness to perform the work satisfactorily. The Internal Candidate verification form must be submitted as part of your application.

We thank all candidates for their interest; however, only those selected to continue in the recruitment process will be contacted.