Senior Chef de Partie-FLD

Great Canadian Entertainment; Hamilton; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading entertainment and hospitality provider in Ontario is seeking an experienced F&B Operations Supervisor to oversee kitchen activities and ensure exceptional guest experiences. Candidates should possess a strong culinary background, with a minimum of 3 years' experience and relevant certifications. This role requires effective communication and leadership skills, as well as the ability to manage inventory and compliance with food safety regulations.

Qualifications

• Minimum 3 years of progressive culinary experience.
• Food Safety Certification required.
• Ability to obtain a Gaming License.

Responsibilities

• Oversees back of house F&B operations.
• Supervises kitchen staff and daily operations.
• Orders food supplies based on menu items.

Skills

Food & Beverage Operations Management

Team Leadership

Inventory Management

Communication Skills

Customer Service

Education

High School Diploma

Culinary education

Red Seal certification

Tools

MS Office

Optimum Control

Job description

Key Accountabilities

• Oversees the back of house F&B operations on a shift basis for a multi-venue location, ensuring smooth coordination with the front of house teams.
• Supervises other operational initiatives as required, including assisting with the daily kitchen operations, supporting food quality and consistency, and leading kitchen staff during peak service times.
• Ordering food supplies to accommodate menu items daily through Optimum Control, computer knowledge is required
• Assists with the development of performance objectives and delivers performance reviews for direct reports, including both kitchen staff and the front of house as necessary.
• Schedules and supervises team members, verifies time and attendance, assigns shift work assignments, and ensures appropriate coverage while minimizing operating costs.
• Completes shift reports for management and the next shift, tracks quality and guest issues, and communicates any concerns to management.
• Assists with the screening, selection, and training of new hires, and tracks the progress of ongoing training.
• Assesses guest alcohol consumption, determines removal or restriction decisions, and communicates these decisions effectively to the guest.
• Orders supplies as required, participate in monthly inventory counts and could participate in monthly reviews bundle wide.
• Offers F&B expertise to internal and external customers, ensuring exceptional guest experience.
• Liaises and communicates effectively with all appropriate operational departments and team members, ensuring seamless service delivery.
• Ensures compliance with licensing laws, health and safety regulations, and other statutory requirements.

Education and Qualifications

• High School Diploma; Culinary education an asset
• Minimum 3 years of progressive culinary experience
• Red Seal certification through ITA or current enrollment in the program an asset
• Food Safety Certification
• Ability to successfully obtain a Gaming License
• Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
• Computer literacy in MS Office

Work Environment Considerations

• Regular kitchen environment, standing and walking for long periods of time, major exposure to heat, cold, steam, noise, odors, lifting, carrying, pushing, pulling, stretching, bending, some exposure to fumes, smoke, chemicals, risk of minor cuts and burns, non-traditional work hours