Senior Campus Events Officer (Term)

University of Toronto; Toronto; On-site; CAD 81,000 - 104,000; Full time

Job summary

A prestigious educational institution in Toronto is seeking an operational support professional for Campus Events & Conference Services. This role involves managing inquiries, organizing events, and overseeing staff hiring and training. Candidates should possess a Bachelor's Degree and have at least five years of experience in event management. Exceptional communication and problem-solving skills are essential. This full-time, two-year term position offers competitive compensation with opportunities for professional growth.

Qualifications

• Minimum five (5) years experience in event management with progressively senior roles.
• Proven ability to lead the full event life cycle including logistics.
• Exceptional critical thinking and problem-solving skills.

Responsibilities

• Act as the first point of contact for event-related enquiries.
• Analyze client needs and make recommendations on event logistics.
• Conceptualize, organize and execute event activities.

Skills

Event management

Client engagement

Organizational skills

Critical thinking

Education

Bachelor's Degree or equivalent experience

Tools

Room booking software

Microsoft Office Suite

Job description

Date Posted: 12/19/2025
Req ID: 46456
Faculty/Division: VP - Operations and Real Estate Partnerships
Department: Campus Events
Campus: St. George (Downtown Toronto)
Position Number: 00056364

Description:

About us

The Campus Events & Conference Services team provides leadership, direction, expertise and advice in event production to the University community and external stakeholders, with emphasis on high standards for customer service, attention to detail and quality. Campus Events & Conference Services manages and facilitates a broad portfolio of activities including 25,000+ space bookings annually including all internal, Recognized Student Groups and external requests for all indoor and outdoor centrally shared spaces across the St. George Campus. Campus Events & Conference Services also operates several full-service conference and event facilities, including the Schwartz Reisman Innovation Campus and The Conference Centre (formerly the Chestnut Conference Centre).

With a population on the St. George campus of approximately 80,000 people engaged in a variety of diverse activities, Campus Events provides a focal point to assess and ensure a variety of high profile and other events can be successfully executed while ensuring that the activities related to the purpose of the University - namely academic instruction and research – can proceed without disruption.

Your opportunity

Under the general direction of the Assistant Director, Conference Services, the incumbent will provide critical operational support to members of the Campus Events & Conference Services team, through the implementation of strategic initiatives for in-person events and activities. The incumbent oversees the day-to-day schedule of Student Ambassadors and facilitates the hiring and training of casual staff to support events. The incumbent will provide best practice operational guidance and support for signature flagship University events. In addition, the incumbent will independently support multiple events and booking inquiries with competing priorities, using exceptional critical thinking and problem-solving skills and sensitivity.

Your responsibilities will include

• Acting as the first point of contact for event-related enquiries
• Analyzing client needs and making recommendations on event logistics and options
• Analyzing and making recommendations for changes to venue, event fees and surcharges
• Resolving issues that may occur during events and escalating problems as required
• Conceptualizing, organizing and executing event activities
• Developing and implementing marketing plans to promote programs, events and/or initiatives that support strategic objectives
• Promoting venues and event services to prospective clients
• Directing the activities of casual unionized staff
• Ensuring compliance with University standards and guidelines

Essential Qualifications

• Bachelor's Degree or acceptable combination of equivalent experience.
• Minimum five (5) years experience in event management with progressively senior roles and increasing levels of responsibilities
• Proven ability to lead the full event life cycle from inquiry to post-event reporting, including logistics and vendor management
• Experience with room booking software (ex. EMS, RRS, etc.)
• Demonstrated experience utilizing scheduling software and managing the payroll tracking for casual/part-time employees
• Experience recruiting, training, and supervising casual unionized staff
• Demonstrated experience in strategic planning and the identification of opportunities for growth and innovation
• Strong knowledge of budgeting and financial reconciliation for events
• Exceptional critical thinking and problem-solving, and judgment skills in addressing a wide range of operational needs and client interactions
• Strong team player who values collaboration
• Strong stakeholder engagement and communication skills, with a professional, client-first approach
• Excellent organizational and time-management skills with attention to detail
• Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word)
• Ability to work evenings and weekends as required by event schedules

To be successful in this role you will be

• Communicator
• Intuitive
• Multi-tasker
• Organized
• Problem solver
• Self-confident
• Self-directed

Please note

• This is a 2-year term position.

A copy of the detailed position description is available to USW employees upon request to the Operations and Real Estate Partnerships Office.

Closing Date: 01/11/2026, 11:59PM ET
Employee Group: USW
Appointment Type: Budget - Term
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 12 -- $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Communication/Media/Public Relations
Recruiter: Katelynd Salmon

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.