Senior Automotive Field Diagnostics Engineer – On Site

Jaguar & Land Rove; Remote; CAD 91,000 - 118,000; Full time

Job summary

An automotive company is seeking an Automotive Field Diagnostics Specialist for a field-based role in the Toronto area. The ideal candidate will support the retailer network by diagnosing and resolving hard-to-fix vehicle issues. Responsibilities include documenting diagnostics, evaluating customer complaints, and coordinating visits. Candidates should possess a Bachelor’s Degree in Engineering and a minimum of 10 years in automotive technical service. This position involves extensive travel (70%).

Qualifications

• Minimum 10 years in an automotive technical service or engineering capacity.
• Expert knowledge of Retailer process and procedure including knowledge of technical workflow at retailer level.
• Prior leadership experience (i.e. Team Leader).

Responsibilities

• Support the retailer network in the diagnosis and repair of all JLR vehicles.
• Report out on results of diagnostics/problem resolution.
• Effectively plan, coordinate and document daily scheduling of retailer visits.

Skills

Expert knowledge of diagnostic procedures

Strong MS Office Skills

Strong Verbal and Written Communication Skills

Strong Presentation Skills

Education

Bachelor’s Degree in Engineering or relevant discipline

ASE Certification or equivalent

Job description

An automotive company is seeking an Automotive Field Diagnostics Specialist for a field-based role in the Toronto area. The ideal candidate will support the retailer network by diagnosing and resolving hard-to-fix vehicle issues. Responsibilities include documenting diagnostics, evaluating customer complaints, and coordinating visits. Candidates should possess a Bachelor’s Degree in Engineering and a minimum of 10 years in automotive technical service. This position involves extensive travel (70%).