Senior Analyst, Continuous Improvement

Starlight Group Property Holdings Inc.; Toronto; On-site; CAD 70,000 - 85,000; Full time

Job summary

A property management company is seeking a Senior Analyst to enhance business processes across various lines. The role involves evaluating current workflows, leveraging data to identify inefficiencies, and supporting cross-functional projects. Ideal candidates should have experience with Power BI and strong analytical skills. A collaborative mindset and ability to drive results in a dynamic environment are essential for success in this role.

Qualifications

• 1.5+ years of experience in management consulting or business process improvement.
• Proven ability to manage projects and work in cross-functional teams.
• Strong communication and stakeholder engagement skills.

Responsibilities

• Evaluate business processes to identify inefficiencies.
• Lead process improvement projects.
• Analyze data to uncover trends.
• Create reports and dashboards for leadership.
• Monitor KPIs and support continuous improvement.

Skills

Data-driven methodologies

Power BI or similar reporting platforms

Lean Six Sigma

Analytical and problem-solving skills

MS Office (Word, Excel, PowerPoint)

Interpersonal skills

Leadership and influential capabilities

Job description

Overview

Reporting directly to the Director of Continuous Improvement the Senior Analyst, will support the evaluation of business processes and functions, gathering and analysis of performance metrics and implementation of recommended business process improvements and operational enhancements across all business lines.

Duties and Responsibilities

• Evaluate current business processes using data-driven methodologies to identify inefficiencies, bottlenecks, or redundancies in workflows.
• Lead or support cross-functional process improvement projects from initiation through execution.
• Gather, clean, and analyze operational data to uncover trends or issues.
• Create detailed reports, dashboards, and visualizations to communicate findings to leadership.
• Conduct research and analysis to identify trends, risks, and opportunities, and help develop clear recommendations to support business decision-making.
• Build and maintain collaborative working relationships with internal teams and external partners to support project execution and stakeholder engagement.
• Monitor business metrics and KPIs, investigate variances, and analyze root causes to support continuous improvement efforts.
• Develop future-state process maps, standard operating procedures (SOPs), and control plans.
• Support the execution of project plans by tracking progress, coordinating tasks, and helping ensure milestones are met.
• Promote a culture of continuous improvement and operational excellence across the organization.

Requirements

• 1.5+ years post-undergraduate experience in management consulting, business process improvement, operations analysis or continuous improvement
• Experience working with Power BI or similar reporting platforms
• Experience with methodologies such as Lean Six Sigma is an asset
• Experience working with data sets to extract insights
• Excellent knowledge with MS Office including Word, Excel and PowerPoint
• Excellent analytical and problem-solving skills
• Experience managing medium to large projects or playing a key role in cross-functional teams
• Ability to multi-task and work in a changing, fast-paced environment
• Experience in driving results in a fast-paced and dynamic business environment
• Proactive and self-directed with demonstrated ability to work independently and as part of a team
• Strong interpersonal skills, leadership and influential capabilities
• Experience facilitating workshops or stakeholder meetings
• Proven track record delivering innovative solutions from concept to change management