Seasonal Part-time Sales Associate - Metropolis at Metrotown

GEOX; Burnaby; On-site; CAD 35,000 - 45,000; Full time

Job summary

A top footwear company in Burnaby is seeking a Sales Associate to enhance customer service and support store operations. This role requires a minimum of 2 years of retail experience, strong communication skills, and a passion for the brand. Key responsibilities include inventory management, maintaining health and safety standards, and delivering exceptional customer service. Interested candidates are encouraged to apply online.

Benefits

Merchandise discount program

Career advancement

Group benefit plan

Qualifications

• Minimum 2 years’ experience in a customer-centric retail environment.
• Ability to clearly communicate key ideas and concepts.
• Can connect easily with people.

Responsibilities

• Maintain store organization and inventory handling.
• Ensure adherence to health and safety standards.
• Deliver exceptional customer service.

Skills

Communication skills

Strong interpersonal skills

Strong computer and system skills

Knowledgeable of performance metrics

Organizational skills

Education

High School or College Degree

Tools

Microsoft Excel

POS system

Job description

Overview

Come and join one of the world’s top footwear companies GEOX is a Italian shoe manufacturer and retailer founded in 1995 by Mario Polegato.

The brand name, Geox, was created from a mixture between the Greek word “geo” (earth), and “x”, a letter-element symbolizing technology.

At GEOX our vision is to put our absolute best in everything we do. We are always open to changing and improving.

We identify, through constant research, the most advanced technologies and the latest trends, so that we can eventually incorporate them in our unique products.

GEOX, the shoe that breathes, is always on the lookout for talented, ambitious, motivated, and dynamic individuals to become part of our team: WHY WORK WITH US!

Position

• Merchandise discount program
• Career advancement
• Group benefit plan
• Job title: Sales Associate
• Reports to: Store Manager

Key Responsibilities

• SALES & STORE OPERATIONS
• Inventory Management: maintain stockroom organization standards; support all inventory handling procedures, including consolidations, recalls, markdowns and shipment receiving
• Loss Prevention & Security: follow all operating and cash management policies & procedures to ensure store assets are secure to minimize loss
• Maintain Health & Safety Standards: follow all health & safety standards to maintain a safe work environment for all staff, including following ladder usage policy
• Store Set-up & Organization: maintain all areas of the store such as stockrooms, cash desks, and ensures operational binders are maintained and set up for use to run an efficient store
• Communication: review all communication tools to keep up-to-date on business performance and other key tasks to be completed as directed by the management team
• Commitment to Learning: Actively participate in all meetings and training initiatives to enhance skills
• CUSTOMER SERVICE
• Service Model Ambassador: Deliver exceptional customer service, by following GEOX Service Model steps and be friendly, helpful and sincere in their approach
• Leverage all customer services to build further loyalty by capturing every customer e-mail to build Benefeet database and offering GEOX@Home where necessary
• Consistently foster a positive store experience by treating all customers and staff members in a fair and consistent manner
• Maintain strong knowledge regarding product, promotions and special events in order to communicate to customers for more effective selling
• Handle customer service opportunities in a positive and professional manner
• Visual Merchandising Ambassador: Supports all corporate visual directives and maintains those standards throughout the day
• Maintain the appearance of the selling floor, restock and merchandise according to GEOX standards and company objectives
• Partner with management team on the implementation of monthly visual directives
• Brand Ambassador: Passionate and knowledgeable of GEOX technologies, products and patents; knowledgeable in communicating all aspects of product including store collections, best sellers and seasonal product trends
• Facilitates own learning to confidently and passionately interact with every customer

Position Requirements

• Education: High School or College Degree or commensurate retail experience
• Previous Experience: Minimum 2 years’ experience in the retail industry in a results focused and customer centric retail environment (preferably fashion apparel / footwear)
• Required Skills: Communication skills - ability to clearly communicate & articulate key ideas and concepts
• Strong interpersonal skills – can connect easily with people
• Strong computer and system skills – proficiency in Microsoft Excel and POS system
• Knowledgeable of performance metrics & basic math skills – understand key retail performance metrics, and can connect results to business decisions and personal work tasks
• Organizational skills - manage multiple tasks to meet objectives and critical deadlines

How to Apply

Please apply online. We thank all candidates for their interest in GEOX Shoes, however only those chosen for interviews will be contacted.

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