Scrum Master, Digital Delivery

Mackenzie Investments; Toronto; On-site; CAD 85,000 - 110,000; Full time

Job summary

A leading investment firm in Toronto is searching for an experienced Scrum Master to join their Digital team. This role focuses on modernizing client portals, requiring strong leadership in Agile environments and effective communication with all levels of the organization. Candidates should have 4-6 years experience as a Scrum Master with relevant certifications and experience in the financial services industry. A hybrid work model is offered.

Benefits

Hybrid work environment

Continuous learning opportunities

Qualifications

• 4-6 years of experience in a Scrum Master role.
• Experience working with senior executives.
• Experience in Agile and non-Agile teams.
• Experience coordinating with software vendors.

Responsibilities

• Partner with Product Owner and delivery leadership.
• Facilitate Scrum events and coach the team.
• Remove impediments and advocate for Scrum adoption.
• Encourage self-organization within the Development Team.

Skills

Financial Services Industry

Salesforce ecosystem

Agile methodologies

JIRA

Confluence

Communication

Education

Scrum certification (CSM, PSM, SSM)

Tools

JIRA

Confluence

Job description

Overview

IGM Financial Inc. is one of Canada's leading diversified wealth and asset management companies with approximately $271 billion in total assets under management. The company provides a broad range of financial planning and investment management services to help more than two million Canadians meet their financial goals. Its activities are carried out principally through IG Wealth Management and Mackenzie Investments.

At Mackenzie Investments you can build your career with confidence. We have a vision and a strategy that will challenge the way business in this industry is done and help Canadians be successful in the ways that mean the most to them. We are proud to be recognized as one of Canada’s Top Employers by Mediacorp Canada Inc. for empowering our employees with the tools to thrive, while also providing resources to ensure physical and mental wellness are put front and centre.

Join an unstoppable team that is embedded in continuous learning, understanding, and knowledge sharing. You will thrive in our supportive environment where you can indulge your curiosity to learn, while receiving the feedback you need to refine your skills and abilities. We are dedicated to offering a hybrid work environment when applicable.

Mackenzie Investments is a diverse workplace committed to doing business inclusively. We encourage applications from all qualified candidates that represent the diversity present across Canada – including racialized persons, women, Indigenous persons, persons with disabilities, 2SLGBTQIA+ community, gender diverse and neurodiverse individuals, as well as all who may contribute to the further diversification of ideas.

Role

We are currently looking for a Scrum Master to join the IGM Technology – Digital team within IGM Financial. The Scrum Master will be part of an exciting new initiative focused on modernizing our Client Portals at Mackenzie Investments. The Scrum Master will work with a team to deliver new features as part of our modernization program. This role requires strong leadership skills and experience tailoring communications for all levels of the organization including executives. A track record of successfully navigating an environment that consists of Agile, non-Agile and vendor teams is critical. The ability to take an organizational view is needed to ensure alignment between business readiness and technology, to facilitate successful Product releases.

Key Accountabilities

• Partner with the Product Owner and delivery leadership to ensure feedback loops are in place and communicate the necessary information to all stakeholders and team members (e.g. product vision, roadmap, priorities, team projections, team progress, challenges).
• Support the Delivery Leader in daily delivery and execution (e.g. providing metrics to support budget management).
• Build a trusting partnership with the Product Owner.
• Coach the Product Owner and Development Team in Product Backlog Prioritization, Story Readiness and Refinement activities.
• Ensure coordination of the Scrum team’s work with non-Agile delivery teams, vendors and business change management.
• Facilitate Scrum events, helping the team understand the purpose and value of each event, and the need to stay timeboxed.
• Ensure shared understanding, and open lines of communication between the Product Owner and the Development Team.
• Help remove impediments to the Development Team’s progress, and work with the Scrum team, outside teams, vendors and the organization’s leadership on ways to avoid future impediments.
• Ensure direct and constant communication across the team, and keep remote team members visible.
• Identify learning moments to educate team, stakeholders and leaders on the Scrum Pillars, Values, and framework.
• Encourage self-organization and cross-functionality within the Development Team.
• Lead and coach the organization in its Scrum adoption to improve organizational agility and develop high performing teams that deliver value to customers.
• Advocate and develop a learning mindset across all members of the team.
• Collaborate with other Scrum Masters to increase the effectiveness of the application of Scrum within the organization.

Knowledge/Skill Requirements

• Required Business Knowledge: Financial Services Industry.
• Required Technical Knowledge: Salesforce ecosystem.
• Minimum 4 - 6 years of experience in a Scrum Master role, with a corresponding certification (CSM, PSM, SSM).
• Experience working with senior level executives, and tailoring communications appropriately.
• Experience working with teams that are new to Agile and in organizations with both Agile and non-Agile teams.
• Experience coordinating with software vendors.
• A growth mindset – believes in ‘Yet or Not Yet’ instead of ‘Success or Failure’.
• Ability to give and receive feedback and communicate with people at all levels of the organization.
• Tools: JIRA, Confluence.

How to Apply

Please visit our career page by clicking on the following link: https://www.mackenzieinvestments.com/en/careers

We thank all applicants for their interest in Mackenzie Investments; however, only those candidates selected for an interview will be contacted.

Mackenzie Investments is an accessible employer committed to providing a barrier free recruitment experience. If you require an accommodation or this information in an alternate format at any stage of the recruitment process, please reach out to the Talent Acquisition team who will work with you to meet your needs.

#LI-Hybrid