Sales Support & Marketing Analyst

RE / MAX; Toronto; Hybrid; CAD 76,000 - 80,000; Full time

Job summary

A leading real estate franchise in Toronto is seeking a detail-oriented Sales Support & Market Analyst. This role involves supporting Franchise Sales Directors by conducting market research, managing the CRM, and assisting in franchise acquisitions. Ideal candidates have strong analytical skills and experience in sales or data analysis, with a focus on the real estate industry. The position offers a competitive salary range of $76,000 - $80,000 CAD and comprehensive benefits.

Benefits

Medical, Dental, and Vision benefits

Retirement plans with optional company match

Annual bonus / merit opportunity

Educational Assistance

Medical Health support program

Mentorship program

Qualifications

• Experience in market research, sales support, or data analysis preferred.
• Proficiency with CRM systems and social media platforms.
• Ability to work independently and collaboratively in a hybrid environment.

Responsibilities

• Support Franchise Sales Directors throughout the sales cycle.
• Maintain the Canadian franchise sales database.
• Conduct market research and analyze competitive landscape.

Skills

Market research

Sales support

Data analysis

CRM systems (Salesforce)

Analytical skills

Organizational skills

Communication skills

Tools

Salesforce

Social media platforms

Job description

Department: Franchise Sales (Canada)

Location: Hybrid in-office (GTA) / Remote

Reports To: Executive Director, Franchise Sales - Canada

Role Summary

RE / MAX Canada, the leading real estate franchise brand, is seeking a detail-oriented and proactive Sales Support & Market Analyst to support our Franchise Sales team. This role plays a critical part in expanding our franchise network through new franchise acquisitions and strategic mergers. The successful candidate will provide comprehensive support to Franchise Sales Directors by conducting market research, maintaining competitive intelligence, and managing the franchise sales CRM (Salesforce).

Key Responsibilities

Sales Support

• Provide day-to-day support to Franchise Sales Directors throughout the sales cycle.
• Maintain and enhance the Canadian franchise sales database, ensuring accurate tracking of prospects, leads, and interactions.
• Identify and research residential, commercial and luxury brokerages and teams for potential franchise opportunities.
• Prepare detailed profiles of prospect firms, including ownership structure, office locations, agent productivity, and other relevant metrics.
• Assist with preparation and deployment of growth announcements (press releases, social media posts, internal communications).
• Assist in new franchise transition planning and onboarding.

Market & Competitive Intelligence

• Develop and maintain recurring reports on Canada-wide agent population, productivity, and key real estate indicators (e.g., CREA data).
• Track and report agent counts across major franchise brands in Canada using MLS, brand websites, and company sources.
• Conduct in-depth market research including local real estate transaction volumes, board and association details, competitive landscape analysis, and emerging trends and news.

Reporting & Analysis

• Produce ad hoc reports and insights to support strategic decision-making.
• Continuously identify and integrate new sources of data and competitive intelligence.

Qualifications & Skills

• Experience in market research, sales support, or data analysis (real estate industry and / or franchise experience preferred).
• Proficiency with CRM systems, especially Salesforce.
• Proficiency with social media platforms.
• Strong analytical and organizational skills.
• Excellent written and verbal communication.
• Ability to work independently and collaboratively in a hybrid environment with an expectation of working from the Canadian corporate offices in Toronto minimum three days per week.

Hire Range / Rate : 76,000 - $80,000 CAD

Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education / certifications, or geographic location. The offer rate represents one component of the RE / MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.

Benefits Offered

• Medical, Dental, and Vision benefits
• Retirement plans with optional company match
• Annual bonus / merit opportunity
• Educational Assistance
• Medical Health support program
• M.O.R.E. Events offered in-person and virtually
• Mentorship program
• Employee Resource Groups