sales supervisor - retail

Government of Canada; The Blue Mountains; On-site; CAD 30,000 - 60,000; Full time

Job summary

A governmental organization in Ontario is seeking a candidate responsible for supervising sales staff and managing retail operations. Key duties include training employees, authorizing transactions, and resolving customer complaints. Ideal candidates will possess strong communication skills, a high school diploma, and the ability to thrive in fast-paced environments. This position requires meticulous attention to detail and the capability to handle diverse tasks efficiently.

Qualifications

• 1 to less than 7 months of experience required.
• Ability to handle fast-paced environments and work under pressure.
• Must be organized and detail-oriented.

Responsibilities

• Assign sales workers to duties.
• Hire and train staff.
• Authorize payments and returns.
• Sell merchandise and prepare sales reports.
• Resolve customer issues and maintain inventory.

Skills

Client focus

Excellent oral communication

Reliability

Team player

Education

Secondary (high) school graduation certificate

Tools

Cellular phone

Job description

Languages

English

Education

• Secondary (high) school graduation certificate

Experience

1 to less than 7 months

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Retail business

Responsibilities

• Assign sales workers to duties
• Hire and train or arrange for training of staff
• Authorize payments by cheque
• Authorize return of merchandise
• Sell merchandise
• Prepare reports on sales volumes, merchandising and personnel matters
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Organize and maintain inventory
• Supervise and co-ordinate activities of workers

Supervision

• 5-10 people

Additional information Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Handling heavy loads
• Attention to detail
• Combination of sitting, standing, walking
• Walking
• Standing for extended periods

Own tools/equipment

• Cellular phone

Personal suitability

• Accurate
• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Flexibility
• Organized
• Reliability
• Team player