Sales Associate

IIQAF; Windsor; Hybrid; CAD 46,000 - 66,000; Full time

Job summary

A hospitality company in Canada is seeking a motivated Sales Associate to support operations. The ideal candidate will excel in customer service and sales, driving revenue through effective client engagement. Responsibilities include promoting hospitality products, managing sales transactions, and collaborating with teams for excellent customer experiences. This full-time role offers competitive pay and performance-based incentives, ideal for those passionate about hospitality services.

Benefits

Competitive pay

Performance-based incentives

Professional development opportunities

Qualifications

• Proven experience as a Sales Associate, Retail Sales Associate, or Customer Service Sales Representative.
• Ability to work in a fast-paced hospitality environment.
• Customer-focused mindset with a passion for hospitality and service excellence.

Responsibilities

• Engage with customers and guests to promote hospitality products and services.
• Drive sales targets, upselling, and cross-selling opportunities.
• Provide accurate information on hospitality offerings, packages, and promotions.
• Maintain strong customer relationships and follow-up communication.
• Process sales transactions and manage CRM or POS systems.
• Collaborate with internal teams to ensure excellent customer experience.

Skills

Sales experience

Customer service

Guest engagement

Revenue generation

Strong communication skills

Strong negotiation skills

Tools

CRM systems

POS software

Job description

Company: IIQAF Group
Industry: Hospitality
Location: Canada (On-site / Hybrid as applicable)
Job Type: Full-time / Permanent
Pay: CAD 46,000.00 – CAD 66,000.00 per year (base + performance incentives where applicable)

Job Overview

IIQAF Group is hiring a motivated and customer-focused Sales Associate to support our hospitality operations across Canada. The ideal candidate will have experience in sales, customer service, guest engagement, and revenue generation, with the ability to build strong client relationships and drive business growth within hotel, travel, or hospitality environments.

This role is perfect for individuals passionate about sales performance, customer experience, and hospitality services.

Key Responsibilities

• Engage with customers and guests to promote hospitality products and services
• Drive sales targets, upselling, and cross-selling opportunities
• Provide accurate information on hospitality offerings, packages, and promotions
• Maintain strong customer relationships and follow-up communication
• Process sales transactions and manage CRM or POS systems
• Support marketing and sales initiatives to increase revenue
• Collaborate with internal teams to ensure excellent customer experience
• Maintain accurate sales records and reports

Required Skills & Qualifications

• Proven experience as a Sales Associate, Retail Sales Associate, or Customer Service Sales Representative
• Strong communication, negotiation, and interpersonal skills
• Customer-focused mindset with a passion for hospitality and service excellence
• Ability to work in a fast-paced hospitality environment
• Strong organizational and time-management skills

Preferred Qualifications

• Experience in hospitality, hotel sales, travel, or tourism industries
• Knowledge of CRM systems, POS software, or sales reporting tools
• Ability to meet or exceed sales targets and KPIs
• Availability for flexible schedules, weekends, and peak seasons

Why Join IIQAF Group

• Competitive pay: CAD 46,000 – CAD 66,000 per year
• Performance-based incentives and growth opportunities
• Stable role in the Hospitality industry
• Professional development and career advancement