Sales Assoc

WILLIAMS SONOMA; Toronto; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading specialty retailer is seeking a Sales Associate in Toronto to provide excellent customer service and enhance sales. The ideal candidate will have 1-2 years of retail experience, be able to lift up to 75 lbs, and have a high school diploma or equivalent. This role offers competitive salaries and comprehensive health benefits.

Benefits

Competitive salaries

Comprehensive health benefits

Creative work environment

Qualifications

• 1-2 years of customer service and retail sales experience is preferred.
• Ability to lift and mobilize items up to 75 lbs safely.
• Open availability for full-time associates during business hours.

Responsibilities

• Provide exceptional customer service and assist with sales.
• Maintain store cleanliness and assist in stockroom tasks.
• Efficiently handle register transactions.

Skills

Customer service

Sales techniques

Product knowledge

Teamwork

Time management

Education

High school diploma or equivalent

Tools

POS system

Job description

Our Company

Founded in 1956, Williams-Sonoma, Inc. is the premier specialty retailer of high-quality products for the kitchen and home in the United States. Our family of brands includes Williams Sonoma, Williams Sonoma Home, Pottery Barn, Pottery Barn teen, Pottery Barn kids, Rejuvenation, Mark & Graham, west elm, and Outward. We offer beautifully-designed, stylish and functional products for every area of the home, including the kitchen, living room, bedroom, home office, closet, laundry room and outdoor spaces. We are a multi-brand, multi-channel, global enterprise supported by state-of-the-art technology and talented teams in retailing.

In accordance with the Accessibility for Ontarians with Disabilities Act (the AODA) in Ontario, Williams-Sonoma Canada complies with applicable requirements and provides accessibility for all applicants and associates with physical and mental disabilities, when needed during recruitment and employment. The parties agree that this Agreement and ancillary documents shall be drafted in English.

Note: The parties to the present agreement have expressly required that the present agreement and related documents be drafted in English.

About the Role

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment.

You’re excited about this opportunity because you will...

• Provide sincere, friendly and energetic customer service by exemplifying world-class service standards
• Achieve established sales and contest goals; maintain knowledge of current sales and promotions

• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders
• Utilize effective selling techniques to build multiple sales and increase productivity
• Demonstrate comprehensive product knowledge, including features and benefits
• Efficiently and accurately perform register transactions (sales, returns, exchanges)
• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting

• Uphold store maintenance and cleanliness standards; straighten, clean and help maintain stockroom as needed
• Process, ticket, and restock merchandise as needed
• Perform other duties as assigned by management
• Comply with all Company policies and procedures

Why you will love working at Williams-Sonoma, Inc.

• We\'re a successful, fast-growing company with an entrepreneurial vibe
• A technologically and data-driven business
• Competitive salaries and comprehensive health benefits
• We\'re at the forefront of tech and retail, redefining technology for the next generation
• We\'re passionate about our internal and external clients and live/breathe the client experience
• We get to be creative daily
• A smart, experienced leadership team that wants to do it right and is open to new ideas
• We believe in autonomy and reward taking initiative
• We have fun!

We\'re excited about you because...

• Love to sell, with a proven ability to exceed selling goals and close a sale
• Succeed in a team environment, while able to work independently and manage your own time
• Thrive in an entrepreneurial environment and think outside-the-box
• Know what questions to ask your customers to understand their cooking style and needs
• Enjoy discovering the customer\'s style, lifestyle and story to connect them to the right products
• Are most successful when provided with clearly defined daily sales goals and metrics
• Have a high school diploma or equivalent (preferred)
• Have 1-2 years of customer service and retail sales experience (specialty retail preferred, but not required)
• Can prioritize and handle multiple tasks simultaneously
• Can be mobile on the sales floor for extended periods, operate a POS system and lift/mobilize items up to 75 lbs with proper safety techniques

• Full-time associates are expected to have open availability to meet business needs
• Casual associates must be available for a minimum of two weekend shifts and one weekday shift; must be available for annual inventory and the entire holiday season (November and December)

*Example: Weekend availability may require two separate days (e.g., Friday and Saturday or Friday and Sunday).

Physical Requirements

• Ability to be mobile on the sales floor for extended periods
• Ability to operate POS system
• Ability to lift and mobilize medium to large items, up to 75 pounds, using appropriate equipment and safety techniques