Retail Sales Associate

PUMA Gruppe; Mississauga; On-site; CAD 30,000 - 45,000; Full time

Job summary

A global sports brand is seeking a candidate with 1-2 years of customer service experience to provide exceptional service and achieve sales targets in Mississauga. The ideal candidate will be a strong team player, capable of working flexible hours. Responsibilities include processing transactions, maintaining store visuals, and ensuring a safe environment. This role celebrates diversity and promotes equal opportunity for all applicants.

Qualifications

• 1 – 2 years’ experience in customer service-oriented retail.
• Strong team player with the ability to learn quickly.
• Knowledge of MS Office programs and ability to carry 30 pounds.

Responsibilities

• Provide high standards of customer experience.
• Achieve or exceed sales and profitability targets.
• Process sales transactions quickly and securely.
• Maintain store cleanliness and compliance with guidelines.
• Handle incoming and outgoing merchandise.
• Ensure a safe and healthy working environment.
• Work non-traditional hours including weekends and holidays.

Skills

Customer service experience

Team player

Quick learner

Computer skills

Ability to lift 30 pounds

Tools

MS Office

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy. Simply click APPLY ONLINE and follow the steps to upload your application.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability.We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

Your Talent

• 1 – 2 years’ experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Strong team player
• Ability to learn quickly
• Knowledge of computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly

Your Mission

• Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
• Responsible for accurately processing sales transactions at checkout, securely and quickly
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
• Responsible for the execution and processing of incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

Remember: We are stronger together. With our shared momentum we all make PUMA the best place to be.