Retail/Photo Assistant Manager, Banff Gondola

Pursuit Collection; Banff; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading attractions and hospitality company in Banff is seeking a Photo Assistant Manager to oversee the photo concession facilities. This role entails ensuring exceptional guest service, managing inventory and reporting, and training staff. Candidates should possess strong leadership skills and experience in retail sales. Join our vibrant team to make unforgettable experiences for our guests and be a part of an organization that values adventure and collaboration.

Benefits

Join an inclusive, global team

Free access to Pursuit attractions and discounts

Discounts on hotel stays, dining, and retail

Access to subsidized mental health and wellness resources

Qualifications

• Proven leadership and organizational skills are essential.
• Strong focus on guest service and engagement from the team.
• Retail sales experience, especially in supervisory roles.

Responsibilities

• Operate the Photo Concession Facilities effectively.
• Lead and train guest service and sales teams.
• Ensure adherence to health and safety policies.

Skills

Proven leadership and organizational skills

Strong guest service skills

Retail sales experience

Budget and labour control experience

Knowledge of photo programs and equipment

First Aid training

Job description

At Pursuit, we offer more than just a place to visit, we create opportunities for our guests to truly connect with iconic destinations. Our experiences include world-class attractions and distinctive lodges, all designed to highlight the unique beauty of each location. Beyond that, we offer thoughtfully crafted restaurants, retail, and transportation services that help our guests immerse themselves fully in the experience. What ties it all together are the friendly faces you’ll find along the way, the thoughtful amenities, and the delightful details that make every visit feel personal and unforgettable.

This job is posted as part of our seasonal hiring for Spring/Summer, 2026, it will be a full time seasonal role.

Role & Responsibilities

The Photo Assistant Manager will effectively operate the Photo Concession Facilities at the Banff Gondola. Focused on guest service, an engaged team and generating maximum revenue through sales of souvenir photos. Responsibilities Includes reporting on: purchase orders, receiving reports, department payroll, annual labour budget, and annual report.

• Lead, scheduling and guest service and sales training.
• Developing, implementing and inspire the photo teams. superior sales and customer service
• Coordinating new inventory purchases with retail/photo manager
• Ensuring that all department operations are properly executed, and all company policies and procedures are followed particularly health and safety
• Maintain POS system and recommend ancillary revenue products associated with souvenir photographs
• Track inventory, purchase orders and invoices in a well-organized manner. Inventory controls and invoice controls on all shipments received for Photo Kiosks
• Identifying and implementing facility/equipment needs and improvements and coordinating purchase of goods and services required.
• Cost control of operating expenses Maintaining good working relationships with tour group companies, suppliers, and other departments

Required Skills & Qualifications

• Proven leadership and organizational skills
• Strong guest service skills
• Retail sales experience – including supervisory and purchasing roles
• Budget and labour control experience
• Knowledge and in touch with current photo programs and equipment
• First Aid training an asset

About Us

We're more than a hospitality and attractions company. We connect people to iconic places through unforgettable and inspiring experiences; Our team members included.

Thoughtfully united by their unique power to inspire and invigorate, our collection of hotels and lodges, recreational attractions, ground transportation services, retail, food and beverage, sightseeing, tours, and travel products are tied together by iconic, destination-worthy locations in Alaska, Montana, the Canadian Rockies, Vancouver, Reykjavík, Costa Rica, Las Vegas, and Chicago.

Pursuit is a publicly traded company listed on the New York Stock Exchange under the symbol PRSU. As a member of the S&P SmallCap 600 index, we specialize in attractions-led hospitality, consistently generating revenue and delivering value to our shareholders.

What will your work environment be like?

At Pursuit, our locations are more than just a place to work – it’s a space where you can bring your whole self, collaborate with talented teams across departments, and build lasting friendships. We believe in fostering an environment where work and play coexist, so whether you’re tackling projects or enjoying our many perks, you’ll feel supported and valued. With a variety of great benefits, we’re committed to ensuring that your time with us is as fulfilling as it is fun.

Our team shares a passion for adventure and an authentic desire to play host to the world. We are united by our connection to the people and places we’re lucky to call home. Our workforce is diverse. Our team members come here to embrace the extraordinary. To watch the sunrise and set each day in a place that, for many people, exists only in their imagination. To build career experience beside seasoned professionals a community of people who say ‘yes’ to adventure time and time again. To be a part of the #PursuitLife and live each day with purpose, turning moments into memories

PURSUIT PERKS

• Join an inclusive, global team and make life-long connections
• Enjoy free access to Pursuit attractions and 50% off for friends
• Get discounts on hotel stays, dining, and retail
• Access subsidized mental health and wellness resources

Equal Employment Opportunities Information

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in the country where the role is located to apply and join our inclusive team! We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you can’t apply online or need accommodation during the application or hiring process, please contact our Talent & Acquisition Team at [e-mail].

We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted directly.