Restoration Project Manager

ServiceMaster Clean of Fraser Valley; Greenvale; On-site; CAD 65,000 - 80,000; Full time

Job summary

A restoration company in Greenvale, Canada is seeking a Restoration Project Manager to oversee all aspects of restoration projects, ensuring operational excellence among teams. The ideal candidate will have at least 1 year of management experience and 3 years in the industry, with strong communication skills and attention to detail. Competitive compensation ranging from $65,000 to $80,000 annually is offered. This role involves both team leadership and hands-on project involvement, suitable for individuals seeking a meaningful career in restoration.

Qualifications

• At least 1 year of management and/or supervisory experience.
• At least 3 years of industry experience.
• IICRC certification is preferred.

Responsibilities

• Oversee all aspects of assigned restoration projects.
• Schedule and coordinate crews and resources.
• Manage client experience and oversee satisfaction.

Skills

Management experience

Strong communication skills

Detail-oriented

Team player

Tools

Xactimate

Symbility

Microsoft Office

Job description

As the Restoration Project Manager, you will oversee all aspects of assigned restoration projects and assigned restoration crews. This front-line management position leads their team to operational excellence.

Key Responsibilities

• Ensure an accurate scope of work for projects and prepare estimates utilizing proprietary software
• Negotiate customer and/or client approval of project scope and estimate
• Schedule, coordinate and oversee crews and resources to provide service on active projects to include subcontractors
• Review job site documentation to support the services provided and ensure proper client requirements and billing process
• Maintain written communication with customers, teammates, vendors, and insurance representatives
• Manage production expenses including equipment, vehicles, and other material assets

Additional Responsibilities

• Manage the client experience and overall customer satisfaction tracked with online reviews
• Provide priority response to potential customers
• Participate in recruiting, hiring, and training restoration teammates
• Write Xactimate & Symbility estimates
• Address revision requests
• Communicate with insurance adjusters
• Communicate with policy holders
• Clerical duty as required including customer and job data entry
• Perform other duties as required. These duties may include job functions that are outside the scope of normal job duties

Position Requirements

• At least 1 year of management and/or supervisory experience
• At least 3 years of industry experience
• IICRC certification is preferred
• Xactimate and Symbility FireNIce knowledge a plus (will train)
• Computer knowledge of Microsoft Office (Word, Outlook, Excel) and other computer software
• Strong written and verbal communication skills
• Detail-oriented with strong data entry and skills
• Professional appearance and personality
• Team player who can work independently
• Ability to lift approximately 50 pounds regularly, occasionally up to 100 pounds with assistance
• Ability to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)
• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents

Compensation: $65,000.00 - $80,000.00 per year

At Rainbow International® Restoration we’re helping families out when disaster strikes, turning their damaged houses back into homes. Our franchisees are looking for qualified people seeking to do what it takes to restore the customers property. Does the sound of that excite you? Then seeking a career with an independently owned and operated Rainbow International® franchise might be the place for you. Because for our family, this isn’t just a job, it’s a calling.