Restaurant Supervisor

Journey Beyond; Southbank; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading experiential tourism company located in Southbank, British Columbia, is seeking a Front-of-House Team Leader for full-time work. The role involves overseeing front-of-house activities for events and dining, coordinating staff, and ensuring high service standards. Ideal candidates will have strong leadership skills, hospitality experience, and a commitment to creating memorable guest experiences. This position offers opportunities for career development and a supportive work environment.

Benefits

Generous discounts on Journey Beyond travel

Attractive salary and positive work environment

Study Assistance Policy

Career progression opportunities

Parental Leave program

Private Health discounts

Employee Assistance Program

Qualifications

• Strong leadership skills and a positive attitude.
• Hospitality experience in premium events or fine-dining.
• Ability to coordinate a team and manage events.

Responsibilities

• Oversee all front-of-house activities for events and dining.
• Coordinate FOH staff and maintain high venue presentation standards.
• Liaise with clients and communicate with kitchen and sales teams.

Skills

Leadership skills

Customer service skills

Ability to work under pressure

Attention to detail

Education

Front-of-House experience in a premium venue

Responsible Service of Alcohol

Tools

Ordering and rostering systems

Job description

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Eureka 89 is the stunning events and dining space on the top floor of Eureka Tower in Melbourne. We host a wide variety of events - corporate lunches, dinners or cocktail parties, media launches, private milestone celebrations and weddings. We also operate a chef’s tasting dining room, open to the public throughout the week.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Indigenous Tourism Australia.

About The Role

We are seeking a motivated and experienced Front-of-House (FOH) Team Leader to join our team at Eureka 89 on a full-time basis, working on a rotating roster across Monday to Sunday. You’ll become a valued member of our incredible FOH Team Leaders, collaborating to oversee all front-of-house activities for events and dining at Eureka 89.

The FOH Team Leader coordinates all front of house activities for events and dining, including the coordination of FOH staff and maintaining high venue presentation standards. The role involves liaising with clients through managing events, facilitating with AV, and communicating with the kitchen and sales teams to deliver a seamless service.

This position is responsible for creating a high-performance culture by mentoring and developing employees, upholding service standards and procedures, and ensuring work is completed in accordance with work health and safety procedures at all times.

This is an amazing opportunity for you to be mentored by seasoned hospitality leaders who’ll either assist with kick‑starting your hospitality management career, or continue your development in becoming the very best in the industry.

Unfortunately, the business is not able to provide any sponsorships at this time.

How to Apply

Please submit your resume, along with a cover letter telling us a little bit about you.

Applications close at 11:59 pm, Sunday 15th February 2026.

A pre-employment medical may be required as part of this recruitment process.

Are you ready to join us? Your journey begins here!

About You

The ideal candidate will be passionate and proud of the food and service they deliver and be willing to go above and beyond to create ongoing memorable and unique guest experiences. You will have strong leadership skills, be a team player, have the ability to give and recieive constructive feedback to keep building the FOH teams' ability and skills, have hospitality experience in premium events or fine-dining, and have a demonstrated positive "can-do" attitude.

Education/Experience:

• Front-of-House experience in a premium venue, with a passion for food and beverage
• Responsible Service of Alcohol (mandatory)
• First Aid & CPR (or willing to obtain)
• Safe Food Handling Certificate (or willing to obtain)

The successful candidate will demonstrate:

• Aspiration to build a career in hospitality management
• Ability to work under pressure and set priorities
• Coordination of a team
• Keen eye for detail
• Absorption of constructive feedback and self-reflection for improvement
• Coaching and collaborative style
• Exceptional communication skills
• Polished presentation
• Excellent customer service skills with problem-solving abilities
• Proficient with computers, including ordering and rostering systems
• Availability to work a rotating roster across Monday to Sunday, including evenings, weekends and public holidays

As a Journey Beyond employee, you’ll enjoy:

• Generous discounts on Journey Beyond travel and experiences
• An attractive salary and positive work environment
• Study Assistance Policy
• A career with opportunities for progression, transfers, and secondments
• Employee Referral PolicyParental Leave program
• Purchased Leave policy
• Private Health discounts
• Employee Assistance Program
• Discounts on Journey Beyond merchandise