Remote Travel Support Agent: Growth & Perks

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A customer service provider in Calgary is seeking candidates for a remote customer support role. The position offers a salary up to $21/hr, plus performance-based incentives. Responsibilities include providing customer support, selling travel products, and building customer relationships. Candidates should have a minimum of 1 year of customer service experience and a high school diploma or GED. The company provides flexible scheduling, comprehensive benefits, and opportunities for career growth within the organization.

Benefits

Comprehensive medical, dental, and vision insurance

Paid time off

DailyPay enrollment for early access to pay

Supportive company culture with networking programs

Qualifications

• Minimum of 1 year of customer service experience.
• A quiet, distraction-free environment to work from at home.
• Eagerness to learn new technologies and multi-task efficiently.

Responsibilities

• Provide customer support using a call flow guide.
• Sell hotel, air, car, and ancillary travel products.
• Build strong customer relationships and deliver expert customer experiences.

Skills

Customer service experience

Strong computer navigation skills

Open availability for scheduling

Education

High school diploma or GED

Job description

A customer service provider in Calgary is seeking candidates for a remote customer support role. The position offers a salary up to $21/hr, plus performance-based incentives. Responsibilities include providing customer support, selling travel products, and building customer relationships. Candidates should have a minimum of 1 year of customer service experience and a high school diploma or GED. The company provides flexible scheduling, comprehensive benefits, and opportunities for career growth within the organization.