Remote Insurance Ops & Enablement Coordinator

Western Coast Insurance Services; Remote; CAD 45,000 - 65,000; Full time

Job summary

A leading insurance provider is seeking an Insurance Broker Enablement Coordinator to join their remote team in Alberta, Canada. This full-time role involves executing operations, managing administrative tasks, and enhancing workflow efficiencies. Candidates should possess experience in ticket handling, customer service, and should be proficient in MS Office. The company offers a supportive environment with various benefits, including wellness days and vacation time within its people-first culture.

Benefits

14 Paid Wellness Days

3 weeks’ vacation

100% employer-paid group benefits

Qualifications

• Experience in administrative tasks with ticket handling.
• Strong customer service and support experience.
• High proficiency with MS Office Suite.

Responsibilities

• Liaise with partners to ensure timely ticket resolutions.
• Lead projects involving data and customer files.
• Create and maintain efficient documentation.

Skills

Administrative tasks (ticket handling, data charts)

Customer service

Proficiency in MS Office Suite

Experience with Applied system products

Problem-solving

Education

Level 1 Insurance license

Job description

A leading insurance provider is seeking an Insurance Broker Enablement Coordinator to join their remote team in Alberta, Canada. This full-time role involves executing operations, managing administrative tasks, and enhancing workflow efficiencies. Candidates should possess experience in ticket handling, customer service, and should be proficient in MS Office. The company offers a supportive environment with various benefits, including wellness days and vacation time within its people-first culture.