Remote CX & Sales Support Agent

MCI; Remote; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals for a remote Contact Center Representative role. This position offers the chance to engage with customers, resolve their issues, and promote services in a supportive work-from-home environment. With comprehensive training provided, candidates will thrive in a dynamic setting that values teamwork and customer satisfaction. Enjoy a flexible schedule, competitive pay, and an array of benefits including health coverage and paid time off. If you are motivated, energetic, and ready to make a difference, this opportunity is perfect for you!

Benefits

Paid Training

Paid Time Off

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Retirement Savings

Flexible Schedules

Company Laptop

Casual Dress Code

Qualifications

• Must be 18 years or older and possess a high school diploma.
• Strong organizational and communication skills are essential.

Responsibilities

• Support customer service and sales interactions effectively.
• Resolve customer issues and recognize sales opportunities.

Skills

Organizational Skills

Written Communication

Oral Communication

Customer Service Orientation

Conflict Resolution

Problem Solving

Multi-tasking

Education

High School Diploma or Equivalent

Tools

Microsoft Office Suite

Windows Operating System

Job description

An established industry player is seeking enthusiastic individuals for a remote Contact Center Representative role. This position offers the chance to engage with customers, resolve their issues, and promote services in a supportive work-from-home environment. With comprehensive training provided, candidates will thrive in a dynamic setting that values teamwork and customer satisfaction. Enjoy a flexible schedule, competitive pay, and an array of benefits including health coverage and paid time off. If you are motivated, energetic, and ready to make a difference, this opportunity is perfect for you!