Remote Benefits & Customer Success Lead

Keerat Grewal; Remote; CAD 60,000 - 80,000; Full time

Job summary

A forward-thinking company is seeking a Remote Unionized Benefit Advisor to lead a customer service team. This role offers the flexibility of remote work and opportunities for career growth. You'll manage a diverse team, implement innovative customer service strategies, and build solid client relationships. Ideal candidates will possess strong leadership skills, adaptability, and a passion for connection. Join us to embrace a refreshing work culture that prioritizes personal and professional development.

Benefits

Flexible work schedule

Performance-based pay structure

Career advancement opportunities

Qualifications

• Experience in management is a plus but not required—willingness to learn is essential.
• Ability to chat with people effectively and inspire a remote team.

Responsibilities

• Lead the remote customer service team to deliver excellent support.
• Utilize virtual tools to manage and support your team.
• Incorporate fresh ideas to improve customer service processes.

Skills

Team leadership

Customer service

Effective communication

Adaptability

Job description

A forward-thinking company is seeking a Remote Unionized Benefit Advisor to lead a customer service team. This role offers the flexibility of remote work and opportunities for career growth. You'll manage a diverse team, implement innovative customer service strategies, and build solid client relationships. Ideal candidates will possess strong leadership skills, adaptability, and a passion for connection. Join us to embrace a refreshing work culture that prioritizes personal and professional development.