Recreation Receptionist

District of Saanich; Saanich; On-site; CAD 30,000 - 60,000; Part time

Job summary

A municipal government is seeking a Recreation Receptionist in Saanich. The role involves providing exceptional customer service, handling inquiries, and assisting with program registrations. Candidates should have Grade 12 education and experience in reception, along with proficiency in Microsoft Office. The position is permanent part-time with a wage of $34.41 per hour and requires availability for varying shifts.

Benefits

Excellent benefits package

Qualifications

• Six months of experience in a public-facing reception counter environment with cash handling.
• Experience with computerized registrations or similar systems.
• Three months of general office administrative work.

Responsibilities

• Provide excellent customer service at the front desk, handling inquiries and registrations.
• Assist with public-facing reception duties in a recreation centre.
• Collaborate with team members for smooth operations.

Skills

Customer service

Reception skills

Microsoft Office Suite

Education

Grade 12 or equivalent

Tools

Computerized registration management system

Job description

Recreation Receptionist

Competition Number: 25259

Category: Recreation and Community Services

Job Title: Recreation Receptionist

Department: Parks, Recreation, and Community Services - Recreation - G.R. Pearkes Recreation Centre

Position Type: Permanent Part-Time (CUPE Local 2011)

Salary: This is a C.U.P.E. Local 2011 position with a wage of $34.41 per hour (2024 rate) plus an excellent benefits package.

Posted Date: September 19, 2025

Closing Date: October 2, 2025

Last Modified: September 19, 2025, 4:11 pm

Status: Open

Description

The District of Saanich's Parks, Recreation and Community Services department is seeking a team player to help drive our mission of Healthy Nature, Healthy People, and Healthy Community, while supporting our vision: a Saanich where everyone belongs. You'll work within a team where service excellence, learning and knowledge sharing, and feedback and accountability are highly valued, and where communication, trust, respect, and positivity form the foundation for everything we do. G.R. Pearkes Recreation Centre is recruiting an experienced Recreation Receptionist. The successful candidate will have considerable contact with the public involving program registration, answering telephone and counter inquiries, preferably within a Recreation environment. Additionally, they'll have an eye for detail and a strong ability to multi-task. Reception staff are the first point of contact for this dynamic, busy centre. Working in a team, Receptionists are responsible for providing excellent customer service.

Requirements include grade 12 or equivalent. Six continuous months experience within the past five (5) years working in a public facing reception counter environment with cash handling, including receiving and processing computerized registrations (or similar) experience in a fast-paced customer service environment; including three months' experience within the past five (5) years of general office administrative work. Preference may be given to those with a Recreation Centre background. Proficient in Microsoft Office Suite. Experience with computerized registration management system. Preference may be given to those with recreation registration software experience. An equivalent combination of education and experience may be considered.

Responsibilities

• Provide excellent customer service at the front desk, including program registration and handling inquiries by telephone and in person.
• Assist with public-facing reception duties in a fast-paced recreation centre environment.
• Support program registrations, cash handling, and basic administrative tasks.
• Collaborate with team members to ensure smooth daily operations and accurate information flow.

Qualifications

• Grade 12 or equivalent. Six months of continuous experience in a public-facing reception counter environment with cash handling within the past five years; experience with computerized registrations or similar systems; and three months of general office administrative work within the past five years.
• Preference for candidates with a Recreation Centre background and/or experience with recreation registration software.
• Proficiency in Microsoft Office Suite and experience with a computerized registration management system.
• Equivalent combinations of education and experience will be considered.
• Must be available to work varying shifts including early mornings, evenings, and weekends. Base of 14 hours per week with potential to increase.

Additional Information

The successful candidate will be required to work varying shifts including early mornings, evenings, and weekends (hours/shifts subject to change). In addition to the interview process, testing will be conducted. Although we thank all applicants for applying, only those under consideration will be contacted.

Important Information

The District of Saanich is recognized as one of BC's Top Employers for 2025. As an equitable and inclusive employer, we value diversity of people to best represent the community we serve and provide excellent services to our citizens. If you require any adjustments to enable participation at any stage of the recruitment process, please contact in confidence [e-mail]

Documents

Job Description - Recreation Receptionists RREC.pdf (PDF - 23 KB)

Contact Us

Human Resources
Careers: [e-mail]