Receptionist - Casual

Revera; Toronto; On-site; CAD 40,000 - 50,000; Full time

Job summary

A senior living company in Toronto is seeking a Receptionist to handle incoming calls and greet visitors. Responsibilities include managing calls, assisting visitors, sorting mail, and maintaining reception area organization. Ideal candidates will have strong interpersonal and communication skills, a professional telephone manner, and proficiency in Microsoft Office. Previous reception experience is an asset. This role is integral to supporting our senior living community and upholding our values of ethics and integrity.

Qualifications

• Above average interpersonal, oral and written communication skills.
• Previous experience in reception is considered an asset.
• Professional and polished telephone manner is required.
• Ability to handle multiple tasks and work under pressure.
• Highly organized and detail-focused.
• Proficiency in Microsoft Office applications.

Responsibilities

• Answer incoming calls and respond to inquiries positively.
• Redirect calls and take clear messages when required.
• Greet, assist, and direct visitors professionally.
• Maintain a clean and organized reception area.
• Assist with small administrative projects as needed.

Skills

Interpersonal communication

Written communication

Telephone etiquette

Multitasking

Organization

Microsoft Office proficiency

Job description

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.

For over 25 years, we have dedicated every day to the happiness of retirees.

Human Focus – Creativity - Excellence

We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!

Reporting to on site Management, the Receptionist will respond to all incoming calls, greet and direct all visitors, answering inquiries in a positive and professional manner.

Key Responsibilities

• To answer all incoming calls, and respond to caller's inquiries in a positive, professional manner;
• To redirect calls as appropriate and take clear, concise messages when required;
• To greet, assist and direct all visitors;
• To pick up and sort internal mail;
• To stamp, deliver and maintain mail machine for external mail;
• To prepare packages and arrange courier pick up;
• To arrange meeting room schedule and bookings;
• To update phone and distribution lists;
• To maintain a clean, safe, fully stocked and well organized reception area;
• To assist with small projects as required by other administrative support (i.e. labels, bulk mailing, etc.);
• To complete other duties as assigned;
• To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity.

Qualifications

• Above average interpersonal, oral and written communication skills;
• Previous experience in reception is considered an asset;
• Must exhibit professional and polished telephone manner;
• Ability to handle multiple tasks at once, work under pressure, and meet deadlines;
• Highly organized and detail focused;
• Expertise in Microsoft Office (Word, Excel, PowerPoint, E-Mail)

Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.