Reception Administrator

Alpha Personnel Recruitment Ltd; Hamilton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail company in Hamilton is seeking a full-time customer service representative. You will provide exceptional support to the sales team, engage with customers face-to-face, and manage incoming calls. The ideal candidate will be organized, with strong communication skills and a positive attitude. Benefits include ongoing training and a supportive team environment. Interested candidates should contact the recruitment consultant for more information.

Benefits

Dynamic company with career opportunities

Supportive and friendly team environment

On-going training and development

Staff Buying Scheme

Qualifications

• Self-starter with great attention to detail.
• Ability to think on your feet and engage with customers.
• Team player with a positive attitude.

Responsibilities

• Provide exceptional customer service and support to the sales team.
• Handle face-to-face interactions and incoming phone calls.
• Support the sales team and lead on service and parts processes.

Skills

Customer service

Microsoft Office

Strong communication

Organizational skills

Time management

Job description

Heathcote Appliances is a fast-paced market leader of electronics, home appliances, technology and much more. A NZ family-owned and operated company with over 75 years in the industry, they pride themselves on delivering exceptional service through their friendly, knowledgeable and customer-focused team. Their goal is to deliver customers an exceptional experience that aligns with the Heathcotes reputation built over the years.

About the role

Located in the Hamilton Retail Store, this role is a full time role Monday – Friday, responsible for providing exceptional customer service and support to the sales team. You will need to love working with people within a vibrant, innovative and rewarding environment.

As one of the first point of contacts for customers, you will provide great interactions face to face and through answering incoming phone calls. With strong administration skills, this role supports the sales team and takes the lead on the service and parts process.

About you

You must be a self-starter, organised and have great attention to detail. You will need to have an interest in selling with the ability to think on your feet. A team player with a can-do attitude, you demonstrate initiative with a willingness to learn and succeed.

Additionally, you will possess the following:

• An ability to liaise with a diverse range of customers
• Excellent skillset in Microsoft Office applications
• Strong communication skills, both verbal and written
• Good organisational and time management skills
• A positive and honest attitude

Benefits of working at Heathcote Appliances

• Dynamic company with career opportunities
• Supportive and friendly team environment
• On-going training and development provided
• Staff Buying Scheme

If you would like to be part of a close knit team and can bring a skillset that will contribute to the growth of this company, we would love to hear from you.

Or, for further information about this job, please contact: Amy Sutton - Recruitment Consultant - Permanent Email: [e-mail]