Quality Manager

Acara Solutions, An Aleron Company; Aurora; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading company in the quality management sector is seeking a Quality Manager to oversee Quality Control and Assurance, along with Food Safety standards. The role involves supervising the Quality team, training new employees, and ensuring compliance with procedures and policies. Ideal candidates should have 3-5 years of experience, strong leadership abilities, and a BS degree or equivalent. This position is located in York Region, Aurora, Canada, and provides opportunities for professional growth and a commitment to workplace diversity.

Qualifications

• 3-5 years of experience in a quality management role.
• GFSI/HACCP experience with green or black belt certification.
• Strong communication skills, both verbal and written.

Responsibilities

• Supervise the Quality department and oversee workflow.
• Assist in developing and implementing Quality assurance programs.
• Ensure compliance with Food Safety Systems.

Skills

Attention to detail

Time management

Leadership skills

Microsoft Office proficiency

Teamwork

Education

BS degree or equivalent industry experience

Tools

Microsoft Suite

Job description

Job Summary

The Quality Manager is responsible for all aspects of Quality Control and Assurance and Food Safety adherence. The Quality Manager will supervise the Quality department, which includes handling all personnel and policies. Quality Managers ensure their teams follow established rules for handling Quality issues; these rules are meant to address Quality issues promptly while retaining profitability. They assign work to employees and oversee schedules under the guidance of their manager and human resources guidelines. Quality Managers train new employees on proper testing procedures, GMP expectations, and safety habits. The expectation of the Quality Manager is to handle day-to-day Quality activities; they are positioned to offer feedback on procedures and recommend improvements to management. Additionally, Quality Managers implement testing procedures as outlined by their manager and according to industry standards.

Essential Job Functions & Responsibilities

• Supervises the selection, workflow, training, and development of Quality staff.
• Assess production process issues and recommend improvements.
• Partners with production and all departments to ensure a customer‑centric & food safety culture and sustain best practices.
• Supervises product testing to ensure procedure accuracy.
• Assists in developing and implementing Quality assurance programs to meet production standards and customer requirements.
• Oversee and direct all activities of the personnel assigned to their shift.
• ADP timecard management.
• Vacation planning and scheduling – Ensure no gaps between operators and having full coverage.
• Oversee employee on‑the‑job training.
• Must have comprehensive knowledge and skills to use Microsoft Suite.
• Ability and comfort working with production data; report generation, review, communication and use of associated metrics in improvement of the quality process.
• Complete monthly training topics and educate staff.
• Builds strong working relationships with customers and peers.
• Complies with all general Company‑wide standard operating procedures (SOPs) and any job or department specific SOPs.
• Works with the team on root cause investigations for internal and external opportunities.
• Ensures complete execution of the QMS and Food Safety Systems.
• Works with teams to develop and implement best practice standardization.
• Recommends manufacturing or technology aids to increase speed and efficiency of Quality products.
• Special Projects & other duties as necessary.

Qualifications

• Successful candidate must have strong attention to detail, excellent time management skills, and be familiar with inspection techniques and Quality standards.
• Minimum of 3‑5 years experience, BS degree, or equivalent industry experience.
• GFSI/HACCP experience, green or black belt certificate.
• Must have leadership skills and be able to lead a team.
• Ability to read, write and speak for company communications and have excellent communication skills, both verbal and written.
• Experience/proficiency with PC, mouse, keyboard, and Microsoft Office software.

Other knowledge, skills, and abilities

• Ability to work well in a team environment.
• Must demonstrate the ability to maintain confidentiality of information to Company and Federal standards.
• Must be able to adapt to changes in the work environment, manage competing demands and be able to deal with frequent change, delays, or unexpected events.
• Must be dependable and work within Company conduct standards; consistently at work and on time, follows instructions, responds to management direction, and solicits feedback to improve performance.
• Experience dealing with customers and suppliers.

Physical Demands

• Must be able to stand for extended periods of time. (consistently)
• Must be able to move and lift up to 40 lbs. (intermittently)

Working Conditions

• Non‑climate‑controlled manufacturing plant.
• Exposure to chemicals (inks, solvents), moving mechanical parts, extended noise, etc.
• Must be able to wear all required personal protective equipment:
  • Eye protection
  • Safety‑toe shoes
  • Hair net
  • Hearing protection

Acara Solutions is committed to ensuring equal employment opportunities for applicants and employees. We are committed to filling open positions using balanced selection criteria to avoid unlawful discrimination against applicants on the basis of their age, colour, disability, marital status, national origin, gender, gender identity, genetic information, race or racial origin, religion, sexual orientation, or any other status protected or required by law.

Acara Solutions welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates participating in all aspects of the selection process.