Property Manager

Martello Group; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading property management firm in Calgary, Alberta, is seeking a full-time Property Manager to oversee a portfolio of commercial properties. The ideal candidate will possess a valid RECA Property Management License and have strong communication and organizational skills. Responsibilities include managing tenant relations, ensuring compliance with property regulations, and handling maintenance requests. This role provides an opportunity to contribute to a family-owned business known for its dependability and personal service.

Qualifications

• Strong verbal and written communication skills.
• In-depth knowledge of property management practices.
• Skilled in overseeing maintenance and repair workflows.
• Demonstrated leadership capabilities.

Responsibilities

• Oversee day-to-day management of 13 commercial properties.
• Handle escalated tenant issues and communicate with owners.
• Ensure compliance with property management regulations.
• Conduct unit showings and present qualified applicants.

Skills

Communication Skills

Negotiation Skills

Conflict Resolution

Organizational Skills

Attention to Detail

Education

Valid RECA Property Management License

Tools

Yardi Voyager

RentCafe

Aspire

Maintenance IQ

Outlook

SharePoint

Teams

Job description

About Martello Group

The Martello Group of Companies, founded in 1988, is becoming a well recognized property management and commercial real estate firm in Western Canada. We are proud to be a family business and bring our clients and tenants two generations of stability, dependability and personal service.

Role Description

This is a full-time permanent role for a Property Manager. The Property Manager will be responsible for overseeing the day-to-day management and operations of a portfolio of 13 commercial properties alongside Martello senior leadership. This includes lease administration, limited lease negotiations, communication with tenants and owners, managing maintenance requests, ensuring compliance with lease agreements and property management policies, and annual budgeting.

Responsibilities

Leasing & Tenant Management

• Conduct unit showings and present qualified applicants to owners for approval.
• Handle escalated tenant issues and complaints brought forward by Admin.
• Review and approve inspection reports as needed.

Owner & Client Relations

• Communicate with property owners for advisory, approvals, and updates.
• Provide guidance on emergency repairs as needed.
• Liaise with owners and realtors during property sales, onboarding, and offboarding.
• Review and approve market assessments and lease renewal proposals.
• Review Statements of Account from the Property Administrator.
• Manage service agreement updates and full-service transitioning for new clients.

Property Oversight & Compliance

• Oversee maintenance and repair processes, including delegation and follow-up.
• Ensure compliance with property management regulations and company policies.
• Manage the onboarding and offboarding of properties.

Required Skills And Qualifications

Communication & Interpersonal Skills

• Strong verbal and written communication skills.
• Effective negotiation and conflict resolution abilities.
• Experience handling escalated tenant complaints with professionalism.

Property Management Expertise

• Valid RECA Property Management License.
• In-depth knowledge of property management practices and the real estate market.
• Ability to conduct accurate market assessments and provide strategic advice to property owners.
• Experience in lease preparation, execution, and lease alteration processes.

Operational & Technical Proficiency

• Skilled in overseeing maintenance and repair workflows.
• Proficiency in managing inspections and interpreting inspection reports.
• Strong organizational skills with high attention to detail.

Leadership & Decision-Making

• Demonstrated leadership capabilities and ability to manage cross-functional responsibilities.
• Capable of making sound decisions under pressure, especially in emergency situations.

Tools And Systems Used

Yardi Voyager, RentCafe, Aspire, Maintenance IQ, Outlook, SharePoint, Teams.

Reporting Structure

Reports to the CEO and VP.