Project Advisor, Print- North York, ON

TPH; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A Canadian-owned family business is seeking a Project Advisor for their North York location. The role requires print experience and involves assisting management, customer interactions, and ensuring work is expedited efficiently. Ideal candidates will have strong skills in various software tools and a customer service background. Attractive hourly compensation of $23-$25 based on experience.

Qualifications

• Must have print experience.
• Detail oriented with strong accuracy and attention to detail.
• Ability to work in a fast-paced, deadline-driven environment.

Responsibilities

• Assist the Manager in responding to inquiries.
• Capture Customer's specifications into detailed estimates.
• Expedite work orders into production.
• Ensure work is completed before customer deadlines.

Skills

Experience with MS Dynamics CE

Experience with the Adobe Creative Suite

Experience with Adobe Acrobat

Experience with MS Office

Customer Service experience in a retail environment

Strong written and verbal skills

Job description

Overview

Current Vacancy to be filled - must have print experience.

Position

Project Advisor, Pre-press

Employment Type: Full-time, hourly

Location: onsite North York, ON

Compensation: $23 to $25 per hour, based on experience

Reports to: Manager

What You Will Be Doing

• Assisting the Manager in immediately responding to inquiries
• Capturing the Customer's specifications into detailed estimates or work orders
• Job specifications, pricing details and other instructions are clearly itemized
• Expediting work orders into production
• Ensuring that all work in the location is moving along and will be complete prior to customer deadline
• Cash handling and invoicing is done in strict compliance with TPH policies and procedures
• Ensure account and contact information is regularly verified and updated and the Manager is always kept informed of status
• Working with the manager to maintain customer relationships
• Ensuring the accuracy of data input into our systems
• Preparing print ready pdf files from customer supplied artwork

Skills That You Bring

• Experience with MS Dynamics CE
• Experience with the Adobe Creative Suite
• Experience with Adobe Acrobat
• Experience with MS Office
• Experience with CRM tools is an asset
• Customer Service experience in a retail environment
• A consultative approach to working with our customers
• Team leadership skills
• Estimating and upselling
• Strong written and verbal skills

You Are

• Detail Oriented/Accurate - close attention to and review of work orders for accuracy and completeness, quality control
• Sense of Urgency - will enjoy working in a fast-paced deadline driven environment
• Reliable - ability to work at a consistent rate of productivity, punctual and a strong work ethic
• Coachable - open to feedback, able to collaborate and communicate with team members and customers, open to suggestions, adapt to new technologies
• Problem Solver - ability to innovate, open to new ways of getting the job done, willing to consult with others to find a 3rd way, when unexpected challenges arise the ability to trouble shoot and consult teammates to find solutions

About TPH

TPH is a Canadian-owned family business operating 65 retail production centres in British Columbia, Alberta, Ontario & Nova Scotia. Since 1961 we have served Canadians as part of the community. TPH is delighted to join the list of respected organizations that have been recognized as one of Canada\'s Greenest Employers of 2022. The award, presented by MediaCorp Canada Inc., is given to employers that lead the nation in creating a culture that values sustainable initiatives and environmental awareness. As a result of our environmental initiatives, TPH was rated North America\'s most forest-friendly printer in Canopy\'s 2019 Blueline Ranking, the only comprehensive assessment of the environmental performance of North America\'s printers.

Inclusion and Equal Opportunity Employment

TPH is an equal opportunity employer that values diversity and inclusion. TPH does not discriminate based on race, citizenship, creed, gender, sexual orientation, age, marital status, disability, or other protected characteristics and is committed to employing a diverse workforce. Accommodation is available upon request for candidates taking part in all aspects of the selection process. Your accommodation request will be maintained as personal and confidential. If you believe TPH is a good fit for you, feel free to submit your application, we would love to hear from you.

Salary: $23.00 - $25.00 per hour