Program Manager, Business Continuity Resilience Management

Greater Toronto Airports Authority; Toronto; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading Canadian airport authority is seeking a Program Manager for Business Continuity Management. This role involves leading program deliverables, managing risk registers, and training on BCM roles. The ideal candidate has a degree in a related field, relevant certifications, and experience in project management. Join a dynamic team committed to transforming the airport experience with a focus on safety and efficiency.

Benefits

Comprehensive healthcare and benefit coverage

Flexible hybrid work environment

Continuous learning opportunities

Qualifications

• 4 years of relevant experience in business continuity, disaster recovery, project management.
• Valid Ontario driver’s license.
• Ability to obtain and retain Transportation Security Clearance.

Responsibilities

• Lead the annual BCM program deliverables.
• Manage a business interruption risk register.
• Design and deliver training sessions on BCM roles.

Skills

Adaptability

Process Design & Optimization

Business Continuity Planning & Management

Education

University and/or College degree in a related field

Certification in Business Continuity (CBCP/M), Enterprise Risk Management (CRM/PRMIA) or Project Management (PMP)

Job description

Toronto Pearson is transforming. Now’s the time for your career to fly.

The Greater Toronto Airports Authority (GTAA) is a unique and dynamic place to work, with a bold plan to make Toronto Pearson, Canada’s leading global hub airport, a global leader in airport performance, customer care and sustainability. Together with our partners, approximately 1,900 GTAA employees are working to create a next-generation airport by innovating in all we do and striving for the most uplifting, safe and efficient experience for our passengers – all while championing the prosperity of our people, the community we call home, and our aviation partners. Join us on our journey together, as we put the joy back into travel and make Toronto Pearson the chosen place to fly and work.

What's in it for you?

• An opportunity to grow, develop, and thrive within a dynamic, and fast-growing company alongside thoughtful and passionate individuals dedicated to their work and community
• Comprehensive and highly competitive healthcare and benefit coverage
• A flexible hybrid work environment, continuous internal and external learning opportunities, and a meaningful reward and recognition program

What can you expect from this position?

Reporting to the Associate Director, Enterprise Risk and Business Continuity Programs (BCM), the Program Manager, BCM is responsible for leading the annual BCM program deliverables. In this capacity, you will facilitate the development and maintenance of department related business continuity plans and procedures, including the business impact analysis to ensure top critical function priority is understood. You will be responsible for fostering and maintaining relationships with the critical function owners, collaborating with risk and continuity consultants, and the design and delivery of training and education programs for stakeholders to minimize the GTAA’s exposure to business interruption, corporate, operational and other risks. You will also drive continuous improvement in the delivery of the Continuity program to stakeholders, including through corrective action monitoring and metrics reporting.

As Program Manager, BCM, you will:

• Lead the annual program lifecycle plan to meet the deliverables requirements of the BCM/Resilience program’s governance and framework, including
• Manage a business interruption risk register, coordinate with technology teams such as cybersecurity, disaster recovery to align priorities and track controls and mitigation activities using automated tools
• Recommend reporting approaches for use in dashboard metrics to continually improve and mature the resilience of critical functions against service level metrics during a disruption; and for presentation to working groups, steering committees, senior management and Board
• Design, develop and deliver training sessions of staff and management on their roles and responsibilities in the event of disruption
• Manage and track resulting corrective actions and program reporting approaches of BCM material using automated tools such as dashboards and metrics to facilitate management decision-making
• Influence and drive the owner relationships to foster trust and advise on BCM/Integrated Resilience best practices, including through working groups and one-on-one sessions
• Partner with business owners to document that cross-functional risk areas and dependencies and business interruption risk areas have been addressed such as location/infrastructure and asset/equipment, technology, vendors, workforce and data risk

This is the role for you, if you have:

• University and/or College degree required in a related field such as business continuity, disaster recovery, project management
• Possess or pursuing relevant industry recognized certification in Business Continuity (CBCP/M), Enterprise Risk Management (CRM/PRMIA) or Project Management (PMP) designation
• 4 years of relevant experience in business continuity, disaster recovery, project management and dealing with internal and external stakeholders
• Valid Ontario driver’s license
• Ability to obtain and retain Transportation Security Clearance at the designated level for the position

The GTAA is committed to Employment Equity and maintaining a diverse, equitable and inclusive workplace where everyone can thrive.

Skills

Required

• Adaptability
• Process Design & Optimization
• Business Continuity Planning & Management

Preferred

• Aviation Industry Knowledge & Expertise

Behaviors

Required

• Team Player: Works well as a member of a group
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

• Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
• Self-Starter: Inspired to perform without outside help
• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization