Product Specialist

Silk & Snow; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A home decor company based in Toronto seeks a Product Specialist to manage product life cycles and collaborate with various teams. This role requires 3-5 years of experience in product management and a strong ability to drive product development. Ideal candidates are team players with a proven track record in scaling product categories. Benefits include a dynamic work environment and the chance to impact product offerings significantly.

Qualifications

• 3-5 years' experience in product management or related discipline.
• Experience in scaling new product categories in a consumer products brand.
• Proven track record of managing product lifecycle.

Responsibilities

• Take responsibility for product presentation and content.
• Drive product development and relay knowledge across teams.
• Propose and define product pricing strategy and analysis.

Skills

Product management

Product development

B2C marketing

Excel

Google Sheets

Team collaboration

Job description

Overview

We are a small and highly collaborative team, looking to add a consumer-focused and analytical-minded Product Specialist. You are team-oriented, versatile, collaborative, and eager to take on the different challenges that come with working for an energetic start-up.

The Role

The Product Specialist will work closely with the Product / Marketing / Web teams and will drive the following tasks :

• Take responsibility for the presentation, content, SEO, maintenance, catalog and overall business health of key products and services being sold
• Ensure eCommerce content on silkandsnow and partner websites are accurate, compelling, and up-to-date
• Drive product development and relaying product knowledge to merchandising, sales, and customer experience for creation of sales / marketing tools
• Continually stay ahead of market and industry trends
• Propose and define product pricing strategy, and preparing competitor & financial analysis and making recommendations in order to maximize sales and profit, inclusive of wholesale and retail feedback
• Identify opportunities for improving product and category profitability by continually monitoring SKU productivity and competitors, reviewing conversion rates and making website recommendations, reducing return rates
• Identify opportunities for category expansion - assortment selection, flow, life cycle and distribution across multiple channels
• Drive product development to ensure timely commercialization and adherence with product roadmap including cross-functional communication, support and signoffs
• Enforce Silk & Snow's product and manufacturing principles, including production, quality, and delivery requirements with all suppliers
• Ensure compliance to regulatory requirements for products and packaging
• Work cross functionally to launch and merchandise products and obtain feedback
• Create clear timelines and objectives, assuming project management responsibilities for ensuring deliverables, overseeing cross-functional communication and sign off
• Partner and develop strong collaborative relationships with various internal stakeholders such as Supply Chain, Logistics, Marketing (product marketing plan across all channels) as well as external existing and new external stakeholders (vendors)

Qualifications

• 3-5 years' experience in product management, product development, merchandising, direct sourcing, or a related discipline
• 3-5 years' experience scaling new product categories in a B2C consumer products brand
• Experience with bedding, sleep products, soft home decor, and related categories
• Proven track record of managing all aspects of a successful product through its lifecycle, with an understanding of supply chain and sourcing processes
• Ability to manage multiple, time-sensitive projects and competing priorities simultaneously while working independently to drive projects to completion with minimum guidance
• Business savvy and up to date on current market and industry trends
• Proficient in Excel and Google Sheets
• Resourceful, proactive, and a true team player

About Silk & Snow

At Silk & Snow, we create products that turn your house into a home. We help bring affordable luxury to our customers every day by providing them with meticulously crafted and manufactured sleep products that elevate your personal sanctuaries and give you the rest you deserve.

We make every decision by following three principles. We always use better materials, ensure that every product is thoughtfully manufactured, and above all, ensure transparency in everything we do. We\'re proud of our products, and we want to give our customers the confidence to know that they are purchasing better products for their family, their home and the planet.