Practice Director, Apps & Integrations

Toptal; Canada; Remote; CAD 120,000 - 160,000; Full time

Job summary

A leading global talent network is seeking a Practice Director for their Apps & Integrations practice. In this fully remote role, you will be responsible for setting the vision, owning the P&L, and driving the growth of the practice. Ideal candidates should have over 15 years of relevant experience and a strong background in enterprise applications and financial management. This position offers a unique opportunity to lead in a fast-paced, innovative environment.

Benefits

Remote working flexibility

Competitive compensation

Access to a global talent network

Qualifications

• 15+ years of experience in a relevant practice area.
• Strong knowledge of ERP & CRM technologies.
• Experience with P&L management and financial oversight.

Responsibilities

• Build and scale the Apps & Integration practice.
• Lead the development of attractive, scalable offerings.
• Drive the success of consulting projects from start to finish.

Skills

Leadership

Strategic planning

Enterprise Applications

Financial performance management

Data analysis

Education

Bachelor's degree

MBA

Tools

ERP systems

CRM software

Programming languages (C, C++, .Net, Java)

Job description

Toptal launches HireGlobal The most competitively priced global workforce payroll platform.

Practice Director, Apps & Integrations

About Toptal

Toptal is a global network of top talent in business, design, and technology that enables companies to scale their teams, on-demand. With $200+ million in annual revenue and team members based around the globe, Toptal is the world’s largest fully remote workforce.

We take the best elements of virtual teams and combine them with a support structure that encourages innovation, social interaction, and fun. We see no borders, move at a fast pace, and are never afraid to break the mold.

Job Summary:

Toptal is an innovative organization that is disrupting the global professional services and talent market. In response to our clients’ overwhelming demand for exceptional talent in new areas, we are expanding the breadth and depth of our Technology Services offerings to further fuel that growth. As a Practice Director for Toptal’s Apps and Integrations practice, you will be in a high-impact position to set the vision, own the P&L, develop the Go-to-Market strategy, and drive the growth of your practice. Your leadership and expertise will play a pivotal role in achieving growth objectives, establishing a formidable market presence, and ensuring your practice’s profitability and long-term success.

This leader will be a proven expert in Enterprise Applications, Web Apps, Mobile Apps, and Software Development with a deep understanding of cross-industry target buyers, their priorities, and the trends impacting them. The ideal candidate for this position will have served in a leadership role in a similar space. Their extensive knowledge will inform critical business decisions, such as which services and offerings we build out, determining pricing and packaging strategies, and developing a compelling value position that ensures Toptal’s competitiveness in the evolving market. Their insights will be essential to meeting the market’s changing needs both now and in the future.

This is a remote position. We do not offer visa sponsorship or assistance. Resumes and communication must be submitted in English.

Responsibilities:

The following information is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all duties, responsibilities, or required skills.

You will be responsible for building and scaling Toptal’s Apps & Integration practice. This includes:

• Strategy: Which clients and buyers do we target, and what problems do we help them solve?
• Offering Development: Develop attractive, scalable offerings that resonate with specific customer segments.
• Go-to-Market: Take services and offerings to market; first, by leading from the front to establish product-market fit with our clients, and then by working with our Practices Operations team to scale adoption and the commercial impact of offerings.
• Marketing: Develop thought leadership and campaigns that highlight our competitive differentiation, elevate our reputation in the market, attract great talent to our network, and generate leads for sales.
• Sales: Understand current and future demand and enable, educate, and directly support the salesforce to position this practice best. Lead client conversations, presenting Toptal’s point-of-view and asking exploratory questions to understand client needs better.
• Managing the Business: Lead the practice business from a sales, revenue, and profitability perspective by understanding the key P&L levers. Collaborate with the Industry Sales team and work independently to generate and pursue leads.
• Delivery: Drive the success of consulting projects by owning both sales and delivery end-to-end. Lead and inspire high-performing teams, craft innovative frameworks, and take an active role in delivering impactful results. You’ll seamlessly blend sales and execution to create exceptional client outcomes.
• Talent: Ensure our talent network is prepared to meet the demands of the market (e.g., the right skills in the right capacities) as well as foster an ongoing sense of community amongst the network of professionals in this practice area.

The successful Practice Director for this role has a demonstrated capability to:

• Lead in a highly collaborative way.
• Operate in a high-growth environment.
• Articulate a strategy grounded in an agile execution plan.
• Be comfortable with rolling up their sleeves to do the work, demonstrate traction, and build a team over time.
• Manage a P&L statement and proven track record for overseeing financial performance, identifying areas for improvement, and driving profitability and growth.
• Make data-informed decisions and define key metrics with which they’ll measure progress.
• Walk in the shoes of their audience in order to understand their problems, develop/execute an approach to solve them, and articulate the solution in a clear and compelling way.
• Accomplish work objectives through leading and supervising other Toptal team members within the Apps & Integrations Practice.
• Establish objectives and initiatives for the team, recommend the team’s structure and jobs, and organize, assign, delegate, oversee, and monitor work.
• Coach and mentor team members, provide feedback, conduct performance reviews, and implement performance improvement plans, if needed.

In the first week, expect to:

• Onboard and integrate into Toptal; meet your colleagues.
• Learn about Toptal’s history, culture, and vision, with a focus on the state of our industry, the Future of Work, and the core messages important to Toptal.
• Shadow critical teams throughout the organization to learn Toptal’s core operations and capabilities.

In the first month, expect to:

• Begin developing relationships with key leaders and stakeholders across the organization.
• Dive deeper into the operations of key teams (e.g., Sales, Talent Operations) across the company.
• Conduct a comprehensive review of the current demand in your practice area, the talent that exists already in the network, and any work we may already be doing or have done.
• Articulate a hypothesis about where you want to take the practice (strategy) and design experiments and build execution approaches to get there.

In the first three months, expect to:

• Be a well-integrated member of the organization with positive relationships in Sales (Enterprise and SMB), Marketing, and Talent Operations.
• Be in front of clients on a regular basis to hear from them firsthand, while exercising discretion and independent judgment.
• Build your practice and begin positively impacting revenue growth.

In the first six months, expect to:

• Be the go-to expert for your practice within Toptal.
• Have established initial market traction.
• See a commercial impact from your involvement in early initiatives.

In the first year, expect to:

• Feel like you made the best decision of your career.
• Increase the growth rate of Toptal materially.

Qualifications and Job Requirements:

• Bachelor’s degree is required and an MBA preferred.
• 15+ years of experience in your practice, with preferably 5+ years in a leadership role within Apps (Enterprise Apps and Custom Software Development) and Integration services.
• 3+ years managing a business, preferably with P&L responsibility, and proven track record for overseeing financial performance, identifying areas for improvement, and driving profitability and growth.
• Strong knowledge of ERP & CRM, Custom Software Development, including Mobile and Web Apps, and Integration technologies.
• Moderate knowledge of programming languages like C, C++, .Net, Java, Java Script.
• Proficiency in Enterprise Architecture and Governance.
• Experience packaging, pricing, and delivering compelling solutions.
• Comfortable with rolling up your sleeves to do the work, demonstrating traction, and building a team over time.
• Refined relationship development & leadership skills with a track record of success in building credibility across all levels of an organization. You can develop positive relationships across the business to partner on key initiatives and gain consensus on processes and strategies.
• Confidence in your analytical abilities, with proven success in delivering results in ambiguous and sophisticated project efforts.
• Skilled in the art of communicating (written and verbal) with both technical and non-technical audiences.
• Outstanding written and verbal communication skills.
• Ability to work in a fast-paced, rapidly growing company and handle a wide variety of challenges, deadlines, and a diverse array of contacts.
• You must be a world-class individual contributor to thrive at Toptal. You will not be here just to tell other people what to do.

For Toptal Use Only: #LI-JW1 #canada #LI-REMOTE

Who You Will WorkWith

As CEO, Technology Services, Rahul is responsible for leading the go-to-market strategy, solutions, and delivery for Toptal’s Technology Services. Rahul recently served as Conduent’s CTO and Global Head of Software Engineering and Product Development in the company’s Enterprise Technology Services organization, leading the development and delivery of client-facing technology and platform strategies across the Transportation, Government, and Commercial portfolios. Prior to Conduent, Rahul held leadership positions at Capgemini, HCL Technologies, and Infosys. He holds a Bachelor’s in Engineering from DCRUST and an MBA from MDI Gurgaon in India.

Stacy Campbell

Head of Enterprise Industries: HLS, CPS, International, Growth Markets

As Toptal’s Head of Enterprise Industries, Stacy is responsible for ensuring exceptional client outcomes for the Consumer Products & Services and Healthcare & Life Sciences industries, as well as for the International and Mid-Market teams. Before joining Toptal, Stacy led global teams of over 100 professionals, supporting Fortune 500 clients across a range of industries. Throughout her career, she has developed global operating models and crafted strategies that drive efficiency, profitability, and client retention. Stacy holds a Liberal Arts & Sciences Degree from the University of Kansas.

Head of Enterprise Industries: FPSO, IPS, CMET, Sales Development

As Head of Enterprise Industries, Neil leads the strategy and execution of business development activities, fostering value-driven partnerships with some of the world’s most influential organizations. With a focus on trust, authenticity, and meaningful relationships, he drives the expansion of Toptal’s innovative solutions across the global Enterprise community. Over the past 15 years, Neil has advised on Talent Strategy and Professional Services, helping companies solve critical business challenges with tailored solutions. Since joining Toptal in 2017, he has been an advocate of On-Demand and its transformative impact worldwide. Neil holds a B.S. in Business Management from The Pennsylvania State University.

We're changing the way the world works. Toptal is not only a place to progress your career and design your own lifestyle, but also a company where you'll learn how to develop innovations that push business and technology forward.

What is the greatest impact that you have had in a prior role?

Describe the top 3 attributes you seek in a work environment in which you thrive.

What is the highest level of education you have completed? We verify education as a part of our hiring process.

High school diploma

Partially complete College/University; not currently enrolled

Partially complete College/University; currently enrolled and working toward degree

Graduate/Master's degree or above

Explain how you evaluate whether an enterprise client should modernize their application stack, integrate using APIs/microservices, or build custom solutions. What key signals or frameworks do you use to guide this decision at the executive level?

Share a real-world example where you had to architect or oversee the architecture of a complex application and integration landscape. What technologies were involved (custom apps, SaaS, legacy), and how did you handle scale, latency, or security challenges?

What size of P&L have you directly managed, and what specific actions did you take to improve gross margin, utilization, or revenue per headcount? If not full P&L, how did you influence financial levers?

Based on your experience in tech/professional services, what are the 2–3 key differentiators that make a services firm successful when selling and delivering modern application or integration work?

If you joined us tomorrow, how would you assess whether our talent network is truly “ready” to deliver modern application and integration services across industries? What would you look for?

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