Post Office Clerk

Shoppers Drug Mart; Kitchener; On-site; CAD 35,000 - 45,000; Full time

Job summary

A local health and beauty retailer in Kitchener is looking for a diligent individual to provide exceptional customer service while handling transactions and inventory. The ideal candidate will maintain a neat checkout area, engage positively with customers, and ensure compliance with loss prevention standards. Strong computer skills and detail orientation are essential for success in this role. Flexible schedules and competitive pay are among the offered benefits.

Benefits

Purchase discount program

Flexible schedules

Competitive pay

Online learning opportunities

Qualifications

• Ability to balance teamwork and efficiency in processing customer orders.
• Strong organizational skills and neatness.
• Detail-oriented approach to customer service.

Responsibilities

• Provide excellent customer service and engage positively with customers.
• Maintain an organized checkout area and accurately handle transactions.
• Follow loss prevention standards and manage inventory.

Skills

Planning, Judgement and Decision Making

Teamwork

Organization

Detail oriented

Tools

Computer skills

Register skills

Job description

Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Why this role is important?

SUMMARY

• To provide prompt and superior customer service at the retail postal outlet.
• Maintain excellent customer service and checkout area

DUTIES & RESPONSIBILITIES

CUSTOMER SERVICE

• Provides excellent customer service and positively engages with all customers
• Maintains a neat and organized checkout area
• Greets all customers and displays warm demeanor
• Accurately scans or enters product data
• Accurately accounts for cash and coupon, lottery, and PC Optimum
• Asks for customer’s PC Optimum Card during each transaction

MERCHANDISING

• Ensures proper documentation completed with respect to customers receipt and return of goods
• Merchandises and maintains designated areas (i.e. facing, signing, labeling, etc)

LOSS PREVENTION

• Ensures loss prevention Standards are followed
• Controls cash, lottery, and stamp inventory

GENERAL

• Presents proper image to the public in accordance with Uniform Policy and Dress Code Guidelines
• Complies with all health and safety regulations
• Complies with all store policies and procedures
• Ensures the standards of housekeeping and image are maintained
• Perform other duties as required

QUALIFICATIONS

• Planning, Judgement and Decision Making
• Balance teamwork and efficiency in processing the customer order
• Organization and neatness
• Efficiency in processing the customer order

EXPERIENCE

• Strong computer and register skills
• Well organized with the ability to record keep
• Detail oriented

Why work in a Shoppers Drug Mart store?

Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada’s diversity as an opportunity to better serve their communities, and strive to reflect the nation’s evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.