Pool Bar F&B Team Leader — Service Excellence

Shangri-La Hotels and Resorts; Leader; On-site; CAD 45,000 - 55,000; Full time

Job summary

A leading luxury hotel chain in Saskatchewan is seeking a Team Leader for their Pool Bar. The ideal candidate will ensure smooth operations, provide excellent customer service, and manage staff efficiently. Responsibilities include monitoring service quality and executing effective training programs. This is an opportunity to work in a tranquil environment that prioritizes work-life balance and employee welfare.

Benefits

Work-life balance

Employee recognition programs

Tranquil working environment

Qualifications

• Experienced in food and beverage service operations.
• Strong communication and customer interaction skills.
• Ability to manage and train staff effectively.

Responsibilities

• Supervise daily operations at the Pool Bar.
• Ensure high standards of food and service quality.
• Handle customer feedback and complaints professionally.

Skills

Knowledge of food and beverage service

Customer service skills

Staff management

Job description

A leading luxury hotel chain in Saskatchewan is seeking a Team Leader for their Pool Bar. The ideal candidate will ensure smooth operations, provide excellent customer service, and manage staff efficiently. Responsibilities include monitoring service quality and executing effective training programs. This is an opportunity to work in a tranquil environment that prioritizes work-life balance and employee welfare.