Personal Lines Account Manager - IW-9799

DGA Careers; Calgary; On-site; CAD 60,000 - 80,000; Full time

Job summary

A boutique insurance brokerage in Calgary is seeking a dedicated Personal Lines Account Manager. You will manage a personal lines book, advise clients on coverage options, and build long-term relationships in a supportive team environment. The ideal candidate has a Level 2 General Insurance License and experience in a brokerage setting. This full-time role offers a competitive salary and a Monday to Friday schedule without evenings or weekends.

Benefits

Competitive salary

Opportunities for professional development

Free parking

On-site administrative support

Qualifications

• Experience in a personal lines brokerage environment.
• Familiarity with multiple insurers and market options.
• Detail-oriented with solid organizational skills.

Responsibilities

• Manage and service a personal lines book of business.
• Advise clients on coverage options and policy changes.
• Build strong, long-term client relationships.

Skills

Client service orientation

Excellent communication skills

Organizational skills

Team-first attitude

Education

Level 2 General Insurance License

Education: Insurance License Level 1

Job description

Personal Lines Account Manager - IW-9799

Date of modification:

Job number: IW-9799

Detail

Job title: Personal Lines Account Manager

Description

Personal Lines Account Manager

Join a Team Where Relationships Come First

Are you looking for a brokerage that values relationships over volume? Our client, a boutique insurance brokerage in Calgary, is seeking a personable and dedicated Personal Lines Account Managerto join their close-knit team. This is an opportunity to work in a collaborative, service-driven environment where client connections and retention—not call quotas—are the priority.

About the Opportunity

This brokerage prides itself on quality over quantity, built on referrals and long-standing relationships. You’ll manage your own group of clients so you can get to know them well and provide truly personalized service.

Administrative support is provided to handle processing tasks so you can focus on what you do best: building trust and delivering exceptional client care.

What You’ll Be Doing

Managing and servicing a personal lines book of business with care and attention.

Advising clients on coverage options, renewals, and policy changes.

Building strong, long-term client relationships through proactive communication.

Collaborating with internal teammates and insurer partners to resolve inquiries efficiently.

Using company portals and systems to process transactions accurately.

Participating in ongoing training and maintaining up-to-date product knowledge.

What You’ll Bring

Level 2 General Insurance License (Alberta).

Previous experience in a personal lines brokerage environment (range of experience levels considered).

Familiarity with multiple insurers and market options.

Strong client service orientation with excellent communication skills.

Detail-oriented with solid organizational skills and comfort using brokerage systems.

A positive, team-first attitude and commitment to professional growth.

What’s in It for You

A supportive, team-oriented workplace that values collaboration and respect.

Competitive salary with growth potential and performance-based incentives.

Monday to Friday schedule (no evenings or weekends).

On-site support from administrative staff and underwriting resources.

Opportunities for ongoing professional development and education.

Free parking and a convenient location.

Information

• Job Type: Full-Time
• Education: Insurance License Level 1
• Expertise: Broker-Customer Service , Broker-Personal
• Minimum experience required: 1 to 2 Years