People Consulting - Workforce Advisory - Financial Services - Senior Manager - Toronto

Ernst & Young Advisory Services Sdn Bhd; Toronto; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A consulting firm specializing in financial services is seeking a Senior Manager for their People consulting practice. The role involves delivering change strategies, managing client engagements, and leading consulting teams. Ideal candidates should have a Master's degree and extensive experience in change management within the financial services sector. This position offers a collaborative environment and opportunities for professional growth.

Benefits

Comprehensive medical and dental coverage

Generous time off

Learning and development opportunities

Qualifications

• 8-10 years of related professional services or external consulting experience.
• Experience in Financial Services like Banking, Capital Markets, or Insurance.
• Demonstrated ability to lead consulting projects.

Responsibilities

• Deliver solutions in EY's service offerings.
• Develop and deliver change management strategies.
• Identify communication and stakeholder engagement tools.
• Lead client engagement teams.

Skills

Change Management

Stakeholder Management

Organizational Design

Training

Culture change

Strong analytical skills

Excellent communication skills

Education

Master's degree in Business, Human Resources, or Psychology

Job description

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Location: Toronto

Other locations: Anywhere in Country

Date: Jul 28, 2025

Requisition ID: 1630479

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The opportunity

We are seeking a Senior Manager for our People consulting Financial Services practice. In joining our team, you will gain valuable experiences and a wealth of knowledge by working across various capabilities and service offerings within Financial Services. Working in multidisciplinary teams, anddirectly with leaders of major Financial Services organizations, you will bring diverse perspectives to every challenge. We are uniquely and strategically positioned to advise leaders in the face of increasing disruptions, an ever changing workforce and evolving business landscape. Whether your passion is devising and driving large scale change strategies, organizational design or transforming HR organizations, we cultivate innovation and purpose. You will find an environment that is both entrepreneurial and collaborative. We will help you achieve your potential by supporting your professional development and by providing you with leadership opportunities.

Your key responsibilities

• You will have already achieved outstanding professional success and are a seasoned senior consulting professional with experience:
• Delivering solutions across EY's service offerings, which could include operating model design, organization design, change management, culture transformation, strategic workforce planning, cost optimization
• Developing and delivering change management and training strategies and programs in a wide variety of contexts including transformational change programs
• Working with senior leadership to create alignment in order to support program success
• Developing holistic change management strategies that succinctly articulate how change will be managed in the context of a transformation program
• Identifying and deploying leading edge communication and stakeholder engagement tools and techniques
• Delivering programs that support agile / iterative transformation
• Leading and developing more junior resources
• Flexibility and ability to travel

Skills and attributes for success

• Demonstrate a thorough understanding of complex change concepts.
• Lead client engagement teams and work with a wide variety of clients to deliver qualityprofessional services.
• Develop and successfully manage to project budget.
• Deliver quality services.
• Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables and within expected timeframes.
• Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.
• Develop and maintain productive relationships with client management.
• Focus on deliverables and client business priorities.
• Manage expectations of service.
• Understand the client's industry and recognize key performance drivers and business trends.
• Develop people and provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment.
• Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge.
• Have a passion and understanding for financial services and recognize key performance drivers and business trends.
• Generate new business opportunities.
• Identify and deliver new business opportunities, including supporting RFP responses and client proposals
• Understand EY and its service lines and actively assess/present ways to serve clients.
• Develop long-term client relationships and networks.
• Develop relationships with other EY team members across all practices to serve client needs.
• Experience managing staff on multiple projects and providing direction to team members
• Strong analytical and problem solving skills
• Excellent oral, written, and presentation skills
• High level of motivation and a self-starting attitude
• Ability to think outside of the box, thrive on new challenges
• Strong work ethic
• Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines

To qualify for the role you must have

• A degree and/or Master's degree with an emphasis in Business, Human Resources, Psychology
• Approximately 8-10 years of related professional services / external consulting work experience
• Experience in the following areas: Change Management, Stakeholder Management, Communications, Organizational Design, Training, and Culture change
• Experience in at least one of Ban king, Capital Markets, Insurance and/or Wealth Management

What we look for

We are interested in professionals who enjoy promoting the people agenda in organizations and change initiatives, bringing people issues and challenges to the forefront. You will need the confidence to keep the people agenda front and center, as well as the interpersonal skills and communications savvy to do this in a way that integrates well with executive priorities and objectives.

What we offer

The EY benefits package is designed to support your physical, emotional, financial, and social wellbeing. Our extensive benefits include comprehensive medical, dental, and prescription drug coverage, as well as mental health benefits, a robust Employee Assistance Program and group savings plans to promote your overall wellbeing. We offer generous time off, including personal days, vacation days, and additional firm-wide holidays, along with the option to purchase extra vacation days. Employees can take advantage of EY's exclusive learning programs tailored just for them. We also provide internal opportunities for career development and advancement, enabling you to grow within the firm. Get involved in meaningful volunteering through EY Ripples and make a positive impact in the community.

Are you ready to shape your future with confidence? Apply today.

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