PCAS26-002 - Privacy & Disclosure Associate (14 Month Contract)

Peel Children’s Aid Society; Mississauga; Hybrid; CAD 60,000 - 80,000; Full time

Job summary

A community service organization in Mississauga is seeking a Privacy & Disclosure Associate for a 14-month contract to manage access requests and ensure compliance with privacy laws. The ideal candidate will have a college diploma in a relevant field and 2-3 years of experience in privacy protection. The role includes preparing disclosure information, training staff on policies, and working collaboratively with the disclosure team. Competitive salary and benefits offered, along with flexible hybrid work options.

Benefits

Competitive salary

Flexible options for hybrid remote work

Generous Pension Plan

On-site Gym

Employee Assistance Plan

Wellness Programs

Training & Development opportunities

Qualifications

• Completion of a College Certificate/Diploma in Records Management, Library Science, or Business Administration.
• 2 to 3 years of experience in disclosure or privacy protection.

Responsibilities

• Process access and disclosure requests as directed.
• Prepare information for disclosure following policies and guidelines.
• Participate in the development of information management policies.
• Provide staff training on disclosure policies.

Skills

Working knowledge of relevant legislation (CYFSA, PHIPA, PIPEDA)

Analytical and problem-solving skills

Excellent writing skills

Microsoft Office skills

Ability to work independently

Organizational and time-management skills

Verbal communication skills

Bilingual in French and English

Education

College Certificate/Diploma in Records Management or equivalent

Tools

Microsoft Word

Microsoft Excel

Adobe Acrobat

Job description

PCAS26-002 - Privacy & Disclosure Associate (14 Month Contract)

Peel Children's Aid Society, 25 Capston Drive, Mississauga, Ontario, Canada

Job Description

Job Title: Privacy & Disclosure Associate

Department: Legal Services

Location: Peel CAS, 25 Capston Dr., Mississauga, Ontario

Application Deadline: January 20, 2026

Type: Active Vacancy

Hourly Grade: 12 Union ($32.31 - $39.97)

Contract Duration: 14 Month Contract, ending March 17, 2027

SUMMARY OF DUTIES & RESPONSIBILITIES

The Privacy and Disclosure Associate works closely with the Manager, Information Management and Disclosure, reviewing records and information for exemptions and formulating access decisions under the Child, Youth and Family Services Act. The position prepares access and disclosure requests including records check, requests from clients, former clients, legal representatives, court ordered file disclosures, requests from the office of the children’s lawyers, treatment/support providers, etc.

PRINCIPLE RESPONSIBILITIES

• Processes all access and disclosure requests as directed by the Privacy and Disclosure Team Leader, including clarifying requested information, conducting searches, identifying and obtaining responsive records, processing correspondence, completing reports, summaries and forms, gathering statistics, printing, redacting, and copying file information, in a time‑sensitive manner.
• Prepares information for disclosure following prescribed policies, guidelines, procedures, legal requirements, legislation and timelines. Uses judgement in balancing the right of access with the protection of personal and confidential information in accordance with the Act, regulations and orders of the Information & Privacy Commissioner, while ensuring that specific provisions of the Acts such as notification requirements are met. Works in collaboration with the Privacy and Disclosure Team Leader to prepare disclosure summary letters.
• Participates in the development, implementation and ongoing compliance monitoring of information management policies and procedures to ensure all disclosure and privacy concerns, requirements and responsibilities are addressed.
• Works in collaboration with the Privacy and Disclosure Team Leader to provide information sessions to staff regarding disclosure policies and procedures. Acts as a support to staff regarding disclosure related policies and processes in consultation with the legal counsel.

JOB SPECIFICATIONS/COMPETENCIES

• Working knowledge and experience in relevant legislation such as Child, Youth and Family Services Act (CYFSA, Part X), Personal Health Information Protection Act (PHIPA), Personal Information Protection and Electronic Documents Act (PIPEDA) and orders of the Information and Privacy Commissioner, especially orders pertaining to the CAS.
• Demonstrated analytical and problem‑solving skills, attention to detail, sound judgement and ability to handle confidential and /or sensitive matters.
• Excellent writing skills including accuracy, punctuation, spelling, grammar and the ability to determine what is requested and concisely summarize information.
• Excellent computer skills with Microsoft applications (Word, Excel, Outlook, PowerPoint, SharePoint) and Adobe Acrobat. Ability to learn and use new software, understand and use the Child Protection Information Network system, the Society’s records system and the ability to use microfilm for reading and document copying.
• Work independently with limited supervision, handle a heavy workload and meet strict deadlines.
• Excellent organizational and time‑management skills, ability to multitask.
• Good verbal communication skills and ability to relate to internal staff, external stakeholders and clients.
• Bilingual in French and English is an asset.

QUALIFICATIONS

• Successful completion of a College Certificate/Diploma in Records Management, Library Science, Information Management or Business Administration or approved equivalent combination of education and experience.
• 2 to 3 years of related experience in disclosure or privacy protection.

HOURS OF WORK

• 9 am‑5 pm, Monday to Friday
• Working hours may vary and applicants must be flexible to work outside of standard office hours.

WHAT WE OFFER

• Competitive salary and a generous compensation and benefits package.
• Semi‑private hospitalization and prescription drug coverage.
• Flexible options for hybrid remote work.
• Employee Assistance Plan.
• Interactive Employee Wellness Programs.
• Extensive Training & Development opportunities.
• Introductory Webinars (WHMIS, AODA, Health and Safety).
• Generous Pension Plan through OMERS (part‑time and full‑time employees are entitled to enroll).
• On‑site Gym.

Equal Opportunity Employer
As an equal‑opportunity employer, we value Diversity, Equity, and Inclusion (DEI) and Truth and Reconciliation. We are committed to creating an inclusive environment where all employees feel like they belong. If you require accommodation during the recruitment and selection process, please contact us at [e-mail].

The Children's Aid Society of Peel Region, 25 Capston Drive, Mississauga, Ontario, Canada