Patricia Lake Bungalows Jasper AB Front Desk Agent

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

A cozy cabin resort in Jasper is seeking a Front Desk Agent for the spring/summer season. As a Front Desk Agent, you will provide excellent customer service, manage reservations, and ensure a positive guest experience. The role offers free on-site accommodation, seasonal bonuses, and access to amenities. Ideal candidates should possess strong customer service skills and multitasking abilities.

Benefits

Free on-site accommodation

Seasonal bonus opportunities

Free use of amenities and boat rentals

Monthly staff outings

Qualifications

• Strong customer service skills.
• Ability to multitask and stay composed in stressful situations.
• Proficiency with cash handling and reservation systems.
• Familiarity with Microsoft Office and general computer skills.

Responsibilities

• Self-motivate and keep busy during work hours.
• Maintain composure in stressful situations.
• Complete tasks and provide excellent customer service.
• Perform daily cash outs and manage reservations.
• Handle phone inquiries with great etiquette.
• Assist with housekeeping shifts as required.

Skills

Customer service skills

Multitasking ability

Cash handling proficiency

Computer skills

Tools

Microsoft Office

Job description

Patricia Lake Bungalows — Front Desk Agent

Overview

Patricia Lake Bungalows is a cozy cabin resort located on Patricia Lake in Jasper National Park. We are a tight-knit, family-owned and operated property seeking a Front Desk Agent for a spring/summer season. We offer FREE staff housing.

Position details

Location: Jasper, AB

Pay: Up to $16 an hour

Job type: Temporary, Seasonal, Full-time

Start date: Mid/End- APRIL • Work term: Mid April – Mid October

Responsibilities

• The ability to self-motivate and keep busy when at work.
• The ability to stay composed in stressful situations.
• The ability to multitask and ensure that any job started is completed.
• Excellent customer service skills.
• Ability to perform daily cash outs, and work within a reservation booking system - take and input payments.
• Great phone etiquette and demeanor.
• Ability to work with Microsoft Office Programs, emails, and general computer knowledge.
• Would require 2-3 housekeeping shifts per week.

Qualifications

• Strong customer service skills
• Ability to multitask and stay composed in stressful situations
• Proficiency with cash handling and reservation systems
• Familiarity with Microsoft Office, email, and general computer skills

Benefits

• FREE on-site accommodation
• Seasonal bonus opportunities
• Free use of amenities and boat rentals – located on the lake
• Access to many trails from our backyard
• Monthly staff outings

Notes

Visit our Instagram to see what we are all about!