Patient-Focused Clinical Office Assistant

La Clínica de La Raza Inc.; Canada; On-site; CAD 42,000 - 55,000; Full time

Job summary

A community health center is seeking a Clinical Office Assistant to be the first point of contact for patients. Responsibilities include greeting visitors, registering patients, and assisting with administrative tasks while ensuring a friendly and efficient service. Ideal candidates possess strong customer service skills, a high school diploma, and experience in a clinical setting. The role requires effective communication and attention to detail, along with a commitment to providing culturally appropriate care.

Qualifications

• 1-2 years of experience in a clinical or similar professional office setting.
• Ability to maintain strict confidentiality regarding patient information.
• Knowledge of basic medical/dental terminology and office procedures.

Responsibilities

• Greet visitors, register patients, and determine source of payment.
• Collect payment for services rendered and resolve patient complaints.
• Perform general office duties and assist patients with forms.

Skills

Customer Service Skills

Problem Solving

Communication Skills

Bilingual English and Spanish

Education

High school diploma/equivalent

Medical Office Assistant Certification

Tools

MS Word

Electronic Health Records

Job description

A community health center is seeking a Clinical Office Assistant to be the first point of contact for patients. Responsibilities include greeting visitors, registering patients, and assisting with administrative tasks while ensuring a friendly and efficient service. Ideal candidates possess strong customer service skills, a high school diploma, and experience in a clinical setting. The role requires effective communication and attention to detail, along with a commitment to providing culturally appropriate care.