Parts Technician - 12 month Contract

Joe Johnson Equipment Calgary; Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading distributor of public works equipment in Calgary seeks a Parts Technician for a 12-month contract. This full-time role involves providing exceptional customer service and managing parts inventory efficiently. Ideal candidates will have over 2 years of experience in a related environment, strong communication skills, and a valid driver's license. The position offers a collaborative team environment and opportunities for professional growth.

Benefits

Collaborative team environment

Professional growth opportunities

Competitive compensation

Qualifications

• 2+ years’ experience in heavy equipment or automotive parts environment.
• Strong computer skills including Microsoft Office and ERP systems.
• Mechanical aptitude or previous exposure to heavy equipment parts.

Responsibilities

• Provide customer service to meet parts needs.
• Receive parts requests via email, phone, or in person.
• Research availability of parts when needed.
• Maintain accurate back-order reports.

Skills

Customer service

Inventory management

Strong communication skills

Organizational skills

Detail-oriented

Education

Valid driver’s license with a clean driver’s abstract

Forklift license or willingness to obtain

Tools

Microsoft Office

ERP/Inventory Management systems

Job description

Overview

Parts Technician (12-Month Contract)

Location: 12274 44th Street SE, Calgary, AB

Work Environment: Warehouse, Shop, Office

Contract Duration: 12-Month Contract

Type: Full-Time (Monday-Friday)

Are you passionate about delivering exceptional customer service and have a knack for parts and inventory management? Join our dynamic team as a Parts Technician and play a crucial role in our Parts department. This is a fantastic opportunity to work in a fast-paced environment where your skills and expertise will be valued and rewarded.

Summary

The Parts Technician will be responsible for assisting with the daily operations of the Parts department including delivering optimal customer service and parts knowledge to internal (Rentals, Sales and Service Departments) and external customers. This position performs a variety of duties including providing price quotations, checking inventory for product availability, providing delivery dates to customers and verifying prices.

Why Join Us?

• Collaborative Team Environment: Work alongside a supportive and friendly team that values collaboration and teamwork.
• Professional Growth: Gain valuable experience and enhance your skills with opportunities for training and development.
• Impactful Role: Make a difference by ensuring our customers receive the best service and parts solutions.
• Competitive Compensation: Enjoy a competitive salary.

About You

• Strong verbal and written communication skills and demonstrated ability to work well with individuals within and outside of the organization
• Ability to prioritize and organize workload in a fast-paced environment
• Basic mathematical skills
• Able to work efficiently as a part of a team as well as independently
• Detail-oriented individual with a strong work ethic and positive team attitude
• Ability to lift up to 50lbs frequently throughout the workday

Position Requirements/Qualification

Education/ Certification:

• Valid driver’s license with a clean driver’s abstract
• Must have a forklift license or willing to obtain

Experience:

• 2+ years’ experience in a heavy equipment, construction or automotive parts and/or service environment
• Strong computer skills including Microsoft Office and ERP/Inventory Management systems
• Mechanical aptitude or previous exposure to heavy equipment parts

Position Responsibilities

• Provide customer service to both internal and external customers to meet their parts needs in alignment with the company’s parts protocols and processes
• Receive parts requests from customers in person, through the internal Order Confirmation Process, by phone or email and respond with a quote or information in a timely manner
• Receive, provide and issue purchase orders and receipts of goods
• Research availability of parts, either within the facility or from other resources as necessary
• Search part numbers using a computer or standard catalogue
• Mark materials with identifying information to communicate parts allocations to service work orders
• Maintain communication with Shipping/Receiving, suppliers and customers to ensure efficiency within the parts department
• Provide and maintain accurate back-order reports
• Effectively sell and cross-sell parts referencing active campaigns or promotions
• Complete all applicable inventory, work orders, PO’s, receipts of goods entry and put stock away
• Participate in required inventory cycle counts and provide back-up support to other parts department employees as required
• Participate in training to remain up to date on products represented by JJE and new/revised protocols
• Process a variety of reports in written and electronic form (e.g. requisitions, paperwork, reports, etc.) to distribute information and/or materials to appropriate parties.
• Assist the Rentals, Sales and Service Departments in scheduling by meeting regularly to communicate status of parts orders

Our Core People Values

Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition

Who we are

As the leading distributor of public works equipment, Joe Johnson Equipment (JJE) provides mobile infrastructure-maintenance equipment to municipalities and contractors across Canada and the US. Through our branch network, we sell, rent, lease, service and support vacuum trucks, refuse & recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras.

JJE is a dynamic and growing organization, focused on maintaining an “employer of choice” culture. We have a stable, team-based, and collaborative work environment that drives our organization to be best-in-class within our industry. We offer opportunities across Canada and the U.S. and are committed to providing challenging and rewarding career paths for our employees. JJE provides very competitive compensation packages, robust group benefits and an opportunity to grow professionally.

JJE is a proud subsidiary of Federal Signal Corporation.

If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted.

If you are contacted for an interview and require any accommodation, please notify HR in advance and we will provide applicable accommodation.