Part-Time Banking Experience Champion

TD; Canada; On-site; CAD 60,000 - 80,000; Full time

Job summary

A major Canadian bank located in West Vancouver is seeking a Customer Experience Associate to provide exceptional service and assist customers with their banking needs. You will handle financial transactions, understand customer requirements, and recommend banking solutions to ensure a positive experience. Ideal candidates will possess strong communication and organizational skills and have a passion for customer service. Join a team dedicated to enriching lives and fostering an inclusive workplace.

Benefits

Career development opportunities

Comprehensive health benefits

Competitive salary

Paid time off

Qualifications

• High School diploma and/or 1+ years of relevant experience.
• Strong administration and organizational skills required.
• Hands-on knowledge of MS Office and internet usage.
• Effective communication both verbally and in writing.

Responsibilities

• Process financial transactions accurately.
• Understand customer needs and recommend solutions.
• Resolve customer concerns and promote banking solutions.
• Deliver quality customer experiences.

Skills

Customer experience skills

Administration skills

Organizational skills

Time management skills

Initiative

Communication skills

Detail-oriented

Mandarin language

Education

High School diploma

Undergraduate degree or equivalent

Tools

MS Office (Word, Excel, Outlook)

Job description

A major Canadian bank located in West Vancouver is seeking a Customer Experience Associate to provide exceptional service and assist customers with their banking needs. You will handle financial transactions, understand customer requirements, and recommend banking solutions to ensure a positive experience. Ideal candidates will possess strong communication and organizational skills and have a passion for customer service. Join a team dedicated to enriching lives and fostering an inclusive workplace.