Part-Time Banking Concierge

BMO; Burnaby; On-site; CAD 34,000 - 48,000; Part time

Job summary

A leading financial institution in Metro Vancouver is seeking a part-time customer service representative to support banking transactions and enhance customer experiences. This role involves identifying customer needs, managing transactions, and contributing to branch successes. Ideal candidates should have strong interpersonal skills and a willingness to work in a flexible schedule with availability from Monday to Saturday.

Benefits

Health insurance

Tuition reimbursement

Retirement savings plans

Qualifications

• No prior experience necessary; post‑secondary degree or certification in related field of study is desirable.
• Confident in the use of digital tools.
• Strong verbal and written communication skills.

Responsibilities

• Identifies customer needs and initiates referrals to colleagues.
• Supports customer requests for banking services.
• Contributes to meeting branch business results and customer experience.

Skills

Interpersonal skills

Customer service

Digital literacy

Problem-solving

Collaboration

Education

Post-secondary degree or certification

Job description

A leading financial institution in Metro Vancouver is seeking a part-time customer service representative to support banking transactions and enhance customer experiences. This role involves identifying customer needs, managing transactions, and contributing to branch successes. Ideal candidates should have strong interpersonal skills and a willingness to work in a flexible schedule with availability from Monday to Saturday.