PAM Administrator

LanceSoft Inc; Toronto; Hybrid; CAD 100,000 - 130,000; Full time

Job summary

A leading technology services firm in Toronto seeks a seasoned professional for Privileged Access Management (PAM) administration. The ideal candidate will have 9 years of IT experience, including 5 years administering PAM tools like CyberArk. Responsibilities include providing advisory services and managing privileged accounts. Candidates must possess strong problem-solving skills, excellent communication abilities, and a relevant bachelor's degree. The role offers a hybrid work arrangement and contracts for 6 months with the possibility of extension.

Qualifications

• 9 years of technical experience in information technology or information security.
• 5 years of experience with PAM tools.
• Hands-on experience in access management on various technologies.

Responsibilities

• Provide PAM Advisory services to administrators and developers.
• Onboard privileged accounts and manage access.
• Draft guidelines for managing privileged accounts.

Skills

Information technology experience

Administration of Privileged Access Management tools

Access management on Active Directory

Problem-solving skills

Communication skills

Education

Bachelor’s degree in computer science or related field

Tools

CyberArk

Delinea

BeyondTrust

Excel

Job description

Work arrangement: (Hybrid) 2 days in office – Tuesdays and Wednesdays

Contract Duration: 6 months

Possibility of extension & conversion to FTE? – Yes / possible

Schedule Hours: 9am-5pm Monday-Friday – No overtime

Story Behind the Need

The Privilege Access Management (PAM) team within the Global Identity and Access Management group is responsible for identifying and controlling access to privileged accounts across the Bank. The mandate is to ensure elevated privileges are controlled, managed and audited in accordance with the Bank’s Logical Access Management Standard.

The Information Security Advisory - PAM works in collaboration with the GTS teams and other stakeholders to define the scope of the project. Furthermore, the responsible candidate will drive and outline the guidelines related to project (ie. drafting guidelines of the management of highly privileged domain accounts, providing support and guidelines on clean-up efforts for all production in-scope domains). The successful candidate will provide PAM Advisory services to infrastructure administrators, developers, and technology partners.

This is purely a PAM Administration task.

Candidate Requirements / Must Have Skills

1. 9 years of technical experience in information technology or information security.
2. 5 years of experience in the administration of Privileged Access Management tools like CyberArk, Delinea, and BeyondTrust is required.
3. Hands‑on experience in access management on technologies like Active Directory, Windows, *NIX, and Databases.
4. Perform tasks such as onboarding of privileged accounts, adding/removing user access and creating/delete Role/Safe in the PAM Tool and provide support in resolving issues relating to access or account credentials.
5. Provide PAM Advisory services to infrastructure administrators, developers, and technology partners.

Nice‑To‑Have Skills

• Possess proven experience working with a large enterprise distributed computing environment.
• Experience analyzing data using Excel is required.
• CyberArk Defender/Sentry certifications.

Soft Skills

• Self-starter that actively engages issues seeking resolution, ability to meet dynamic changes on prioritization.
• Strong problem‑solving skills and attention to detail.
• Excellent communication and collaboration skills.
• Advanced communication (verbal/written/presentation) skills in English.

Degrees or Certifications

• Bachelor’s degree in computer science, information technology, or a related field (or equivalent work experience).

Best vs Average Candidate

The best candidate is someone who brings the right attitude and personality, someone naturally curious, proactive, and eager to jump in, learn fast, and take ownership. Someone with analytical and problem‑solving skills is required because the candidate will be required to resolve issues and communicate with different stakeholders.

Candidate Review and Selection

1. 1st round – hiring manager and a senior manager – 60 min -MS Teams video call – previous experience and technical questions.
2. 2nd Director – 30 mins – Video call – cultural fit and technical skills assessment.

Note

***NOTE: *** will review any requests for accommodations put forward by Suppliers***