P&C Insurance Business Analyst

NTT DATA, Inc.; Canada; Hybrid; CAD 80,000 - 120,000; Full time

Job summary

A leading technology services provider in Canada is seeking an experienced P&C Insurance Business Analyst to join their team. The ideal candidate will have a strong background in P&C insurance with proven business analysis skills. Responsibilities include leading the requirements gathering process, optimizing business processes, and managing stakeholder communications. Applicants should possess skills in business analysis, process modeling, and experience with P&C core systems. The role supports critical transformation programs across various insurance domains.

Qualifications

• 6–10+ years working in P&C insurance.
• Proven skills in Business Analysis.
• Ability to translate complex concepts into requirements.

Responsibilities

• Gather and document business requirements.
• Create process flows using modeling techniques.
• Facilitate workshops and stakeholder communication.

Skills

Business Analysis

Requirements gathering

Stakeholder engagement

Process modeling

Gap analysis

Tools

Guidewire

Duck Creek

BPMN

Job description

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NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a P&C Insurance Business Analyst to join our team in Anywhere, Uttar Pradesh (IN-UP), India (IN).

Role Overview

We are seeking experienced Senior Consultants with strong Property & Casualty (P&C) Insurance knowledge and advanced Business Analysis skills. The role will support transformation programs, product launches, process optimization, and technology initiatives across underwriting, policy, billing, and claims domains.

The ideal candidate combines deep industry expertise with hands‑on BA capabilities — including process modeling, requirements gathering, documentation, and stakeholder engagement.

Key Responsibilities

1. Business Analysis & Requirements Capture

• Lead end‑to‑end business requirements gathering sessions with SMEs and stakeholders.
• Translate business needs into clear and structured requirements (BRDs, FRDs, user stories, acceptance criteria).
• Document target-state business processes, rules, and workflows across P&C functional areas.
• Ensure requirements are complete, testable, traceable, and aligned to strategic program objectives.

2. Process Modeling & Optimization

• Create detailed as‑is and to‑be process flows using industry-standard modeling techniques (e.g., BPMN).
• Identify process gaps, inefficiencies, and opportunities for operational improvement.
• Support design and implementation of streamlined business processes across underwriting, policy servicing, billing, and claims.
• Apply deep knowledge of P&C insurance operations, terminology, lifecycle, products, and regulatory considerations.
• Work with underwriting, claims, actuarial, operations, and technology teams to validate requirements.
• Support configuration or solutioning activities for policy, billing, and claims platforms (Guidewire, Duck Creek, or other core systems — if applicable).

4. Stakeholder Management & Communication

• Facilitate workshops, interviews, working sessions, and decision‑making meetings.
• Communicate requirements and process insights clearly to business and technical audiences.
• Maintain strong relationships with client SMEs, product owners, and delivery teams.

5. Delivery Support

• Assist in backlog refinement, sprint planning, UAT preparation, and defect triage.
• Ensure solutions delivered meet documented business requirements.
• Contribute to project governance reporting, status updates, and risk/issue tracking.

Qualifications & Experience

Required

• Strong experience (6–10+ years) working in P&C insurance (underwriting, policy admin, billing, claims, or distribution).
• Proven Business Analyst skills:
  • Requirements elicitation and documentation
  • Process mapping (BPMN or equivalent)
  • Gap analysis and business rules definition
• Experience working in Agile or hybrid delivery models.
• Ability to translate complex business concepts into clear technical requirements.

Preferred

• Experience with P&C core systems (Guidewire, Duck Creek, Majesco, etc.).
• Familiarity with data flows, integrations, and insurance operational metrics.
• Certifications such as CBAP, CCBA, Agile BA, CPCU, AINS (nice to have).
• Strong analytical and problem‑solving skills
• Ability to lead workshops and engage stakeholders effectively
• Detail‑oriented with strong documentation discipline
• Ability to work independently and in cross‑functional teams

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start‑up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in‑office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us .

NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here .

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