Operations Supervisor

FedEx Canada; Cambridge; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading logistics company in Cambridge is seeking an Operations Supervisor to support safety and efficiently manage day-to-day sort operations. Ideal candidates will have leadership abilities, experience in sort operations, and a valid driver’s license. This role involves mentoring staff, ensuring compliance with policies, and managing various sort functions. Competitive benefits and a supportive environment await the right applicant.

Qualifications

• 2 years FedEx sort operations or supervisory experience in a related industry.
• Valid driver’s license and a good driving record.
• Ability to lift 70 lbs and handle packages up to 150 lbs.

Responsibilities

• Lead and guide employees in proper package handling.
• Oversee all Cargo Handler functions and compliance.
• Ensure administrative processes are compliant with regulations.

Skills

Leadership

Conflict resolution

Communication

Organizational skills

Education

College degree

Job description

Overview

This is an interview position plus CEV. This is a frontline supervisor position that supports the FedEx Express (FXE) Safety Above All Culture and manages specific day-to-day sort operations and assigned Cargo Handlers (CH) staff within a station. Responsible to lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function. The Operations Supervisor has oversight for all CH functions, including the direction of work activities, employee mentoring/coaching/training ensuring administrative processes are compliant with FXE policies and procedures and government regulations.

Responsibilities

• Lead and guide employees in proper package handling, routing and recovery of potential service failures within the station sort function.
• Oversee all Cargo Handlers (CH) functions, including directing work activities and mentoring/coaching/training to ensure compliance with FXE policies and government regulations.
• Ensure administrative processes are compliant with FXE policies and procedures and government regulations.

Qualifications

• College degree
• 2 years FedEx sort operations or senior level hourly role experience OR 2 years supervisory experience in a related industry
• Must possess a valid driver’s license and have a good driving record
• Ability to lift 70 lbs and to maneuver any package weighing up to 150 lbs with appropriate equipment
• Ability to successfully complete all basic and recurrency training (including completing and maintaining DG certification)
• Ability to mentor, coach, and act as a knowledge resource to other employees
• Ability to inspire a shared vision and empower and motivate a team
• Ability to prioritize and delegate in a time-sensitive manner
• Addresses and resolves conflict management
• Communicates with others in a clear, concise, and timely manner. Listens and responds with empathy
• Seeks to simplify business processes while ensuring quality
• Takes accountability for department failure and acts quickly to find a suitable solution
• Strong organizational, planning, and analytical skills

Preferred / Additional

• EXCEL Leadership Development Stream (Preferred)

Notes

Qualifications Requises: Grade 84.

Transparence Salariale:

Salaire:

Détails Supplémentaires: Note: This is a LOCAL POST, available ONLY to existing permanent YKF Sort Team Lead employees. Job posted 9/19/2025, job unposted 9/26/2025 at 3:00pm local time.

Responsibility Disclaimer

DÉNI DE RESPONSABILITÉ
Cette description de poste est générale et ne prétend pas énumérer ni être interprétée comme une liste exhaustive de toutes les fonctions, responsabilités et qualifications exigées des employés dans ce poste. Le ou la titulaire devra effectuer toute autre tâche assignée, atteindre les seuils minimaux requis pour les tests et formations obligatoires, travailler dans un environnement Windows, suivre avec succès les formations périodiques et maintenir les accréditations annuelles si applicable, et travailler sur différents quarts selon les besoins opérationnels. Les titulaires au Québec doivent être bilingues (français et anglais). En plus des critères habituels de sélection, les candidats aux postes exigeant la conduite comme compétence fondamentale doivent détenir un permis valide (ex. classe 5, G ou 1[AZ]) et présenter un dossier ne comportant pas plus de deux infractions et/ou accidents dans les 24 mois précédant la candidature. Les candidats seront également évalués selon : 1) leur relevé annuel de conduite ; 2) leur performance en entrevue ; et 3) leurs résultats aux évaluations de conduite administrées.

Énoncé sur l’équité en emploi
FedEx valorise la diversité et l\'inclusion dans son milieu de travail. Notre entreprise accueille des talents issus de tous les horizons, à l\'image de notre clientèle et des communautés que nous servons. Nous offrons un environnement sécuritaire et respectueux où chaque personne peut s\'épanouir. Nous invitons particulièrement les femmes, les personnes en situation de handicap, les Autochtones, les membres des communautés culturelles et 2ELGBTQ+ à soumettre leur candidature. Notre équipe des ressources humaines adaptera le processus de recrutement selon vos besoins spécifiques.