Operations Manager-Tax-Global Compliance and Reporting

EY; Saint John; On-site; CAD 100,000 - 120,000; Full time

Job summary

A global professional services firm is looking for a Strategic Tax Operations Lead in Saint John, Canada. This role requires strong strategic thinking and project management skills, with a focus on delivering integrated tax services and maintaining key client relationships. Ideal candidates will have a Bachelor's degree and substantial experience in tax or accounting. The position offers substantial benefits including mental health support and overall well-being packages.

Benefits

$5,000 per year for mental health support benefits

Wellbeing benefit of $1,200/year

Qualifications

• Strong project management skills.
• Experience with strategic initiatives.
• Proven ability to work with senior executives.

Responsibilities

• Coordinate and deliver integrated tax services.
• Track operational metrics for progress and outcomes.
• Maintain relationships with key stakeholders.

Skills

Strategic thinking

Analytical skills

Interpersonal skills

Written communication

Problem-solving

Project management

Stakeholder engagement

Education

Bachelor's degree in a related field

CPA or tax specific knowledge

Job description

At EY, we’re all in to shape your future with confidence. We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.

The opportunity

As a Strategic Tax Operations Lead (Manager Level), you will be part of our Tax Services team. Your role will focus on establishing relationships with clients at senior levels while working to consistently deliver exceptional client service across the tax processes. In this role, you will develop the technical knowledge and connectivity to address client issues and help them operate their tax function through integrated services management. You will bring strategic thinking to centralize and coordinate overall delivery and identify opportunities for operational improvements. You will help clients modernize tax processes and engage very closely with various corporate tax professionals across the service line to bring relevant solutions to our clients and drive account level growth.

Key Responsibilities

• Work with local or global tax teams to coordinate, deliver and manage integrated tax service offerings, supporting the full engagement life cycle of tax services engagements
• Track delivery and operational metrics for status, efficiency, risk and quality; provide a consolidated view to stakeholders about progress and expected outcomes
• Develop and maintain relationships with key contract stakeholders (internal and external) across multiple jurisdictions, and ensure effective and timely communication related to the delivery, operational metrics and other areas
• Deliver value by understanding and sharing tax developments, insights and market trends with stakeholders
• Continuously identify opportunities for operational efficiency or value creation, and help implement relevant client solutions
• Manage commercials of contract, billing, scope, and related change management
• Draft and review executive level reporting, presentations, and data analytics
• Drive strategic planning and execution processes across various pillars such as tax operations, technology, data, learning, and other
• Facilitate strategic discussions and workshops to identify and solve clients pain points, bringing relevant EY solutions to the table to drive growth at the account level

Our ideal candidate has

• Strong strategic thinking, analytical skills, interpersonal, and written/verbal communication skills as well as a strong problem-solving ability, attention to detail and quality, and an entrepreneurial approach to work
• Proven ability to work with senior executives and experience with strategic initiatives
• Strong organizational and time management skills with a demonstrated ability to capture and synthesize stakeholder requirements
• Proven project management skills, and an ability to plan and prioritize work, meet deadlines, monitor budget (A PMP qualification or similar would be beneficial)
• Experience driving process improvements and operational efficiencies and working with emerging technologies
• Stakeholder engagement, facilitation skills, and ability to run effective meetings
• Bachelor's degree in a related field and a minimum of five to eight years of related work experience (e.g. accounting firm, international or regional tax experience)
• CPA or tax specific process/technology knowledge or similar background

What We Look For

We’re interested in strong team players who support their colleagues in reaching their goals while also considering their own workload and development. We’re looking for people with a genuine passion for tax, and the future of tax, and are inspired to help the world’s leading multinational organizations meet complex tax obligations around the world. If you have the confidence to speak up and influence a team that affects big businesses worldwide, this role is for you.

What We Offer You

When you thrive, we thrive. The EY benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being:

• $5,000 per year for mental health support benefits
• Wellbeing benefit of $1,200/year

Explore how a career at EY is yours to build. Discover how, when and where you can work. Learn about our commitment to DE&I. Are you ready to shape your future with confidence? Apply today. To help create the best experience during the recruitment process, please describe any accommodations you may need.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We’re committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

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