Operations Consultant - Flex

SEPHORA; Ajax; On-site; CAD 30,000 - 40,000; Full time

Job summary

A leading beauty retailer is seeking a dedicated individual to join their Ajax store team. The ideal candidate will have retail experience and excellent customer service skills. Responsibilities include providing professional service to clients, maintaining store presentation, and assisting in inventory operations. Flexibility in work hours is essential, including availability on evenings and weekends.

Qualifications

• 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
• Ability to multi-task while paying attention to clients and business needs.
• Flexible availability including evenings, weekends and holidays.

Responsibilities

• Provide friendly, professional and knowledgeable service to clients.
• Assist in maintaining cleanliness and organization within the cashier zone.
• Process shipments, transfers, and damages per company standards.

Skills

Retail/client service experience

Computer skills

Organizational skills

Time management

Problem-solving skills

Communication skills

Education

High School graduate or equivalent

Job description

Overview

Job ID: 273709

Store Name/Number: ON-Ajax (0894)

Address: 140 Kingston Rd E, Ajax, ON L1Z 1E5, Canada (CA)

Full Time/Part Time: Flex

Position Type: Regular

Responsibilities

• Client Service
  • Provide friendly, professional and knowledgeable service to clients as needed during store business hours.
  • Assist in training other cashiers and consultants on Point-Of-Sale (POS) and MPOS.
• Store Presentation
  • Assist in maintaining standards of cleanliness and organization within the cashier zone.
  • Be aware of and assist in maintaining SEPHORA's merchandising concepts.
  • Participate in programs to reduce shortage/loss.
• Merchandising and Operations
  • Perform shipment receipt and processing in a timely manner.
  • Organize and maintain stockroom per company standards.
  • Process transfers, damages and testers per company standards.
  • Check in all visual elements and communicate missing/damaged pieces to Operations Supervisor.
  • Ensure safety and tidiness standards are respected and maintained at all times.
  • Communicate inventory issues/concerns to Supervisor(s), Assistant Manager(s) or Store Manager.
  • Ensure compliance with sampling policies and procedures.
  • Participate in inventory control.
  • Designated consultants will be cross-trained in cashier functions.

Expected Skills and Qualifications

• 1-2 years of retail/client service industry experience, preferably in a stockroom capacity.
• Possess good computer, arithmetic and organizational skills.
• Ability to multi-task, while being attentive to the needs of clients and the business.
• Effective time management, problem solving and communication skills.
• A High School graduate or equivalent.
• Flexible availability including evenings, weekends and holidays is required.

Additional Information

• Physical Requirements:
  • Work in a fragrance filled environment.
  • Lift and carry up to 50 pounds.
  • Bend and stretch to stock shelves.

Company Overview

Owned by LVMH Moet Hennessy Louis Vuitton, the world's leading luxury goods group, Sephora is highly regarded as a beauty trailblazer, thanks to its unparalleled assortment of prestige products, unbiased service from experts, interactive shopping environment, and innovation.

Sephora stores - Sephora operates approximately 1,900 stores in 29 countries worldwide, with an expanding base of over 360 stores across North America. Sephora opened its first U.S. store in New York in 1998, its first Canadian store in Toronto in 2004. Sephora's North American headquarters is located in San Francisco, with corporate offices in New York, Montreal and Toronto.

Sephora.com - Launched in the U.S. in 1999 and Canada in 2003, the foremost beauty site on the Internet is also Sephora's largest North American store in terms of sales and selection of products and brands.