Onsite Operations Lead — Customer Experience & Safety

Cushman & Wakefield; Toronto; On-site; CAD 66,000 - 78,000; Full time

Job summary

A leading property services firm in Toronto is seeking an Assistant Site Operations Lead to oversee site operations while ensuring exceptional customer service and safety compliance. The ideal candidate will support a team, manage budgets, and collaborate with stakeholders to enhance the workplace experience. This role requires strong leadership, financial understanding, and a commitment to fostering a collaborative environment. The expected salary ranges between $66,300 and $78,000 annually, reflecting the candidate's experience and qualifications.

Qualifications

• Strong leadership skills to guide the team and manage tasks effectively.
• Ability to develop budgets and understand financial processes.
• Experience coordinating operations with various stakeholders.

Responsibilities

• Lead site operations, ensuring high levels of service.
• Monitor compliance with safety processes and procedures.
• Build relationships with key stakeholders and contractors.
• Facilitate training and coaching for team members.

Skills

Customer service excellence

Leadership capabilities

Financial understanding

Collaboration

Safety compliance

Job description

A leading property services firm in Toronto is seeking an Assistant Site Operations Lead to oversee site operations while ensuring exceptional customer service and safety compliance. The ideal candidate will support a team, manage budgets, and collaborate with stakeholders to enhance the workplace experience. This role requires strong leadership, financial understanding, and a commitment to fostering a collaborative environment. The expected salary ranges between $66,300 and $78,000 annually, reflecting the candidate's experience and qualifications.